Nurse Navigator

Lebanon, New Hampshire

Dartmouth Health
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Overview 32 hours/week

In collaboration with a multidisciplinary team, the Nurse Navigator - RN serves as an advocate for patients with serious illness by providing care coordination, education and support to patients, families and caregivers throughout the care continuum to ensure high quality of care across all care delivery sites. Responsible and accountable for the management of resources and serves as a liaison between the patient and family and all physicians, internal and external healthcare providers, support network members and the wider healthcare community.

These are just a few highlights of being a nurse at Dartmouth Hitchcock Medical Center and Clinics in New Hampshire.
  • We are offering a $15,000 sign-on incentive (for eligible new hires)
  • We have loan repayment up to $20,000.
  • We offer 3 free months of housing to help get you settled (for experienced nurses, some exclusions apply).
  • We offer Relocation Assistance and a Housing Coordinator to take on the burden of finding a home.
  • We offer generous tuition reimbursement.
  • We have a very popular "earned time" plan.
  • We have extensive CEU/Training programs.
  • Our 8,000 ft Patient Safety and Training Simulation Center is state-of-the-art.
  • Our nurses serve as central figures in the success of our system through our shared governance nursing model.
  • We offer a rigorous, research-focused environment.
  • Dartmouth Hitchcock's Nursing Continuing Education Council is accredited as a provider of continuing nursing. education by the American Nurses Credentialing Center.
Why are we so unique? We are a nationally recognized Academic Medical Center set right in the middle of the White Mountains of New Hampshire. We recognize that "quality of life" means different things to different people, but we are very confident you will love it here as we have beautiful, rural and suburban housing options, world-class primary, secondary, and graduate schools, hundreds of lakes, thousands of miles of hiking trails and some of the best skiing in the country. This all means you can be a happy nurse with more quality time with friends, family, pets or maybe just quiet hikes by yourself. Our idea of traffic in the "Upper Valley" of New Hampshire is a line on the ski mountain at the chair lift.

Read more about Dartmouth Health and why YOU should work here.

The Dartmouth Health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry, and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Dartmouth Cancer Center, Dartmouth Health Children's; 4 member hospitals, and 30 Dartmouth Hitchcock ambulatory clinics across the region. With destinations like Boston, New York, the seacoast, and ski country within driving distance, the opportunities - both career and personal - truly make New Hampshire the ideal place to work and play.

Applicants are encouraged to visit our nursing career site to learn more and apply:

Please visit:

Dartmouth Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.

Responsibilities
  1. Serves as a patient advocate for patients with serious illness. Initiates contact with the patient to introduce the navigation program, the navigator role and be accessible to patients and families throughout the care continuum. Responds to patient challenges/barriers to care until resolution is achieved.
  2. Assesses patients' medical, social, psychosocial, and other care needs matching unmet needs and barriers to care with appropriate services, referrals and support services including health professionals, providers and financial services.
  3. Collaborates with the care team to assist patients in understanding their diagnosis, treatment options and the resources available, including education, clinical research studies, and technologic advances.
  4. Develops or utilizes appropriate assessment tools to promote a consistent, holistic plan of care.
  5. Attends Interdisciplinary Team meetings and/or other meetings as necessary to ensures that appropriate patient data is available, complete and accurate. Serves as the patient advocate and interdisciplinary team member at these meetings.
  6. Acts as a liaison between patients, families and caregivers and the providers to optimize patient outcomes.
  7. Drives process improvement through collaboration with others to determine programmatic and operational opportunities for improvement, makes appropriate recommendations for changes, and assists in delivering program improvement.
  8. Establishes and maintains positive working relationships with key internal and external customers.
  9. Performs other duties as required or assigned.

Qualifications
  • Graduate from an accredited Nursing Program required.
  • Bachelor of Science Degree in Nursing (BSN) required; Master's preferred.
  • Three years of applicable specialty experience in an acute or ambulatory care setting preferred.
  • Strong organizational skills and the ability to prioritize and reprioritize
  • Ability to develop collaborative relationships internally and externally
  • Basic computer skills
  • Ability to work autonomously
Required Licensure/Certifications

- Licensed Registered Nurse with New Hampshire eligibility. - BLS for Healthcare Provider - Nurse Navigation Certification required within two years of hire.

Don't meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Dartmouth Hitchcock Medical Center and Clinics, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
  • Area of Interest: Nursing;
  • FTE/Hours per pay period: 0.80 - 32 hrs/per week;
  • Shift: Day;
  • Job ID: 20749;


There are so many reasons to join Dartmouth Hitchcock Medical Center and Clinics, members of Dartmouth Health , the premiere health system in New England.

First and foremost are our people. No matter the role, you ll find a shared purpose here. We have doctors ready to teach their knowledge, nurses who lead through experience, and other like-minded individuals collaborating for the health of the community, while inspiring each other day after day.

Career development

Affiliated with Dartmouth College, the atmosphere here is very collegial. You ll discover educational and research opportunities around every corner. At Dartmouth Hitchcock Medical Center and Clinics, you never stop learning.

You ll also appreciate the resources our wide-spread health care system provides. You ll have access to experts at the top of their fields, advanced technologies, and modern facilities that enable you to care for patients like nowhere else.

Benefits and wellness

We offer a total compensation package that includes competitive health and wellness benefits. These benefits consist of "Core Benefits" that are provided by Dartmouth Hitchcock Medical Center and Clinics as well as "Benefit Choices" that allow you to select additional benefits to meet your personal situation and needs.

Our locations

New England is a very special place to live, work, and become part of a community. We have some of the most advanced educational institutions, best health care, and diverse cultural and recreational offerings you will find anywhere in the country. The public schools are excellent, the mountains are beautiful, and the lakes are pristine. No wonder so many people love it here.

Date Posted: 07 May 2024
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