Network Operations Center Engineer

Job Title: Network Operations Center Engineer

Job Location: Raleigh, NC

Duration: 6+ months ( Expendable up to 2 to 3 years)

Notes: Candidate will be working onsite for the duration of the engagement.

Description:

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network).

Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution.

Will operate in a 24/7 operation and maintain current SLA's.

Skills:

Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, and systems firewalls, and switches.

Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft,

Cisco.

Strong writing skills to maintain organized documentation.

Knowledge of network cabling, network classification and network topology.

Experience with VOIP technologies is a plus.

Experience in a NOC environment is preferred.

Education:

Bachelor's degree or 3 to 5 years in Information Technology or Computer Science