Network Manager

PRIMARY FUNCTION:

We are seeking a highly skilled and diligent Network Manager to join our dynamic team. This role is integral to our business operations and requires a professional with a keen understanding of complex network systems. The successful candidate will be responsible for managing and overseeing our companies entire network infrastructure, ensuring the smooth and efficient transmission of data. This includes designing, implementing and maintaining our systems as well as troubleshooting any network related issues. The role demands a strong leader who can manage a team of network engineers and coordinate with other departments to ensure our network meets the needs of the organization.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Manages large teams, or multiple smaller teams, of individuals, staff and leaders, including managing recruitment, retention, staffing plans, performance accountability, and annual performance management reviews.
Creates team structure to enhance efficiency and effectiveness and manages individuals/team through changes necessary to improve that structure.
Manages operational readiness of existing systems and services.
Helps to resolve barriers and conflicts (resource, timing, financial, sequencing) between multiple projects and project teams. Resolves issues before they become barriers to successful project implementations.
Develops and maintains effective lines of communication and relationships with IT leaders and staff, and appropriate CCHS leaders and staff to ensure IT department is delivering effective and efficient projects and services.
Provides and presents organizational communication and education related to the areas of responsibility. Ensures communications are consistent and coordinated.
Leads organizational and departmental performance improvement activities.
Develops and manages budget for areas of responsibility.
Manages vendor relationships within areas of responsibility.
Identifies and pursues opportunities for continuing professional development to increase understanding of assigned areas, information technology direction, and healthcare direction.
Negotiates service level agreements with customers and service providers and monitor service delivery to ensure agreed upon targets are met or exceeded.
Provides intake mechanism for organizational ideas and leads the champion/sponsor through the initial stages of the project management methodology, to position the project for approval, and coordinate the handoff to the appropriate project manager.
Works closely with champions, sponsors, stakeholders, and IT staff to create strategy, approach, sequencing, and timeline for projects and programs, focusing on clinical/business process improvements.
Prepares for, coordinates, and chairs the project/program advisory, decision-making, and steering committees, including an emphasis on a multi-disciplinary approach.
Manages projects using CCHS-specific project management methodology to deliver technology that drives business/clinical benefit.
Negotiates contracts with external vendors for services and products and monitor delivery of contractual obligations.

EDUCATION AND EXPERIENCE REQUIREMENTS:

6+ years of Network resource management experience with an emphasis on experience with multi-disciplinary, complex projects, systems and/or teams.
Previous Network Engineer Role and experience with multiple networking technologies.
Bachelor's degree or commensurate experience in a field related to the assigned area.
Supervisory/Team Lead experience a must.

ChristianaCare Offers:

Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out
12 week paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more.

EEO Statement: ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.