Utah Transit Authority Job Summary
The Network Administrator II is responsible to provide technical support and troubleshooting to solve simple to moderately complex network related issues. The Administrator will work with Information Security Administrators; Systems Support Analysts, and other network administrators to accomplish infrastructure tasks and initiatives. The Administrator will perform monitoring of the local and wide area networks in a multi-platform, protocol, and operating system environment solving or escalating as needed. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The Administrator will also perform installation and configuration of a wide variety of network systems, including network switching, routing, and wireless infrastructures.
Minimum Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- To carry out essential functions of this job, must have a valid Utahs drivers license with no more than four moving violations in the past three years; or, if a non-driver, must be able to travel efficiently by another means to and from varied locations within UTAs service area. Lack of a drivers license does not necessarily preclude employment. No applicant may have more than one violation of driving under the influence of alcohol and/or drugs within the last ten years.
- Must be able to remain calm and work competently in a dynamic and occasionally high-pressure environment
- Must be willing to work occasional evenings, weekends and holidays, and to share in the on-call responsibilities as required to support a 24x7 network environment.
EDUCATION/TRAINING
- Associate degree in Computer Science, Information Systems or Telecommunications is required or equivalent work experience as defined below in a closely related field.
EXPERIENCE
- Five (5) years' experience providing technical support, troubleshooting to solve moderately complex network related issues including routing, switching, wireless infrastructures, DNS administration, DHCP administration and physical network components.
Preferred:
- IT related professional certifications such as but not limited to:
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Internetwork Expert (CCIE)
- MTA: IT Infrastructure
- Certified Information Systems Security Professionals (CISSP)
- Project management experience.
- Cisco IOS, Nexus and wireless controller experience.
- Cisco and Palo Alto firewall experience.
- Knowledge and experience with IP addressing and subnetting, Routing concepts.
- Knowledge of routing protocols BGP, RIP V1/V2, OSPF, IGRP and EIGRP
- Implemented traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps.
- Implementation of HSRP, MPLS, MOE, SIP, VoIP, Dot1Q, VLAN
KNOWLEDGE/SKILLS:
- Solid understanding of routed and routing protocols; demonstrated ability to troubleshoot medium to complex IPv4 routing issues
- Solid understanding of Classless Internet Domain Routing (CIDR); ability to clearly explain and articulate CIDR
- Solid understanding of Layer2 technologies and ability to clearly explain and articulate Layer2 strengths and weaknesses
- Solid knowledge of layer 2 switching and related technologies, i.e. Cisco switches, EtherChannel, BPDU Guard, RSTP, Port Security, and Spanning Tree Technologies.
- Solid knowledge of layer 3 routing technologies, i.e. EIGRP, OSFP, BGP and HSRP.
- Understanding of detailed technical features, functions and benefits of a controller-based wireless architecture
- Thorough understanding of IPv4 and 32-bit numbers
- General understanding of network topologies, both transport and IP.
- General knowledge and experience of ISP/Communication Providers and Virtual Private Networks (VPNs).
- General knowledge and experience of firewalls, intrusion detection and prevention systems (IDS/IPS).
- General knowledge and experience with static and dynamic routing protocols.
- Must be able to clearly communicate technical information effectively both verbally and in writing to both technical and non-technical stakeholders
- Working knowledge, understanding, and troubleshooting all layers of the network stack (OSI Model).
- Must be able to understand the scope of their work and role within IT, thereby prioritizing projects and help requests accordingly, as well as seeking best-practices and long-term solutions over temporary patches
- Strong organizational skills with the ability to document work tasks, also anticipate problems, plan schedules, and monitor performance per priorities and deadlines.
- Technical documentation skills.
- Network troubleshooting skills and knowledge of network topologies.
- Strong written and oral communication skills.
- Strong customer-service focus.
- Highly self-motivated and directed.
- Strong analytical and problem-solving abilities.
- Experience working in a team-oriented, collaborative environment.
- Ability to conduct research into issues, standards, and products.
- Knowledge and experience working with the IEEE 802.3 ethernet standard.
- Strong customer service skills and ability to foster these skills in others
- Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, wireless devices, modems, network interface cards, and so on.
- Fundamental knowledge of current protocols, network standards and principals.
Must be able to pass a BCI, FBI, and UCJIS background check
-OR -
An equivalent combination or relevant education and experience.
Pay Rate: Starting at $30.048 per hour or more depending on experience
To be considered apply before: Open Until Filled
UTA has a rich benefits package to include:
- Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
- Health and Wellness Clinics for on-site medical care at no cost to employees, spouses, and dependent children.
- 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.
- 10 paid holidays and two paid (2) floating holidays per year.
- Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
- Generous tuition reimbursement for higher education, available for both bachelors and masters degree.
- Training, development, and career advancement opportunities.
- Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
- Free transit passes for employee, spouse, and dependent children.
- Employee assistance program includes counseling, legal services, financial planning, etc.
- UTA Well a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
- Free on-site fitness facilities and discounted membership to VASA Fitness.
For more information on UTAs Total Rewards benefits package, please visit:
Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two workdays notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40 , 655 , and 219 . All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use.
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