Job Title: Network Administrator
Location: Orange, CA (Hybrid)
Job Description:
80% - Technical and Network Support
- Participates in a mission-driven culture of high-quality performance, with a member focus on
- customer service, consistency, dignity, and accountability.
- Provides network escalation support to other Information Technology Services (ITS) teams.
- Works closely with and advises Information Security on vulnerabilities and threats by identifying,
- analyzing, and resolving infrastructure vulnerabilities.
- Performs administration duties for on-prem and cloud-based network systems and services in
- collaboration with team members, architects, and leadership in accordance with best practices and strategic direction.
- Manages medium to large-sized projects.
- Plans, develops, tests, and implements new projects.
- Upgrades, installs, and configures network systems and associated equipment.
- Responds to, updates, and closes complex service desk tickets generated by internal business partners.
- Monitors network/system performance by identifying system and network events and security and environmental alarms.
- Develops documentation for new and existing systems.
15% - Administrative Support
- Assists the team in carrying out department responsibilities and collaborates with others to
- support short- and long-term goals/priorities for the department.
- Guides and assists junior staff in skills development.
- 5% - Completes other projects and duties as assigned.
Minimum Qualifications:
- Bachelor's degree in computer science, engineering, information technology or related field required.
- 6 years of experience working with Extreme Networks or similar products required.
- 6 years of experience working with Palo Alto Networks required.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
Preferred Qualifications:
- Cloud-based certification in Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (Google Cloud Platform).
- Network vendor certifications for Extreme, Palo Alto or F5.
- Experience in a multi-cloud, hybrid cloud or collocation environments.
- Experience with Information Technology Infrastructure Library (ITIL) Foundations or relevant best- practice framework.
- 6 years of experience working with Microsoft Azure Government Community Cloud (GCC) and/or Commercial Cloud.
- 6 years of experience working with Palo Alto s next-generation firewall (NGFW), virtual private network (VPN), software-defined wide-area network (SD-WAN) or Cortex.
- 6 years of experience working with F5 local traffic manager (LTM).
- 6 years of experience working with Zscaler secure web proxies, Pulse VPNs with an emphasis on remote workforce.
- 6 years of experience working with RSA, YubiKey, Azure Active Directory Multi-Factor Authentication (MFA).
Knowledge & Abilities:
- Develop rapport and establish and maintain effective working relationships with leadership and
- staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem-solve and possess project management skills.
- Work in a fast-paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi-program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel,
- PowerPoint) and job specific applications/systems to produce correspondence, charts,
- spreadsheets, and/or other information applicable to the position assignment.
- Physical Requirements (With or Without Accommodations):
- Ability to visually read information from computer screens, forms and other printed materials and information.
- Ability to speak (enunciate) clearly in conversation and general communication.
- Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
- Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
- Lifting and moving objects, patients and/or equipment 10 to 25 pounds