Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.
What you'll be doing:
- Lead all Account Management, Key Account Management, and Specialist Sales Teams to achieve budget goals for Sales and Margin
- Create a growth culture of new sites and capture share of wallet from competition
- Ensure Quill brand is represented for all interactions within our sales teams
- Responsible for developing and implementing effective sales strategies to achieve sales targets and objectives. This involves analyzing market trends, identifying new opportunities, and setting sales goals across team and verticals.
- Create an engaged, higher energy, inclusive culture
- Monitor KPIs across all sales teams to drive a consistent expectation across teams
- Results: Sales, Margin, Retention Rate, AOS, New Sites
- Activities: Pipeline Created, Won, Talk Time, Leads Generated
What you bring to the table:
- You are a highly driven, competitive, results-oriented person that leverages your leadership skill set to motivate and drive team success
- You are invested in the success of others and dedicate your time and energy in bringing the best out of all associates
- Excellent ability to navigate an environment that requires adaptability to change
- Providing a safe and structured environment to guide team members through change with goal of fast adaptation and successful team performance
- Strong presentation skills
- Strong time management and organizational skills
- You have a customer first attitude
- Culture is important to you, and you want to positively impact your environment and team of sellers
- You believe the best process is derived through constant improvement and sharing best practices
- Strong interpersonal skills
- Detail oriented with strong administrative follow-up and follow-through
- Strong analytical, negotiating, and problem-solving skills
What's needed- Basic Qualifications:
- High school diploma or GED.
- 7+ Sales Leadership experience
- Managed a team for 5+ years with track record of team(s) hitting/exceeding KPI's and delivering on business results.
What's needed- Preferred Qualifications:
- Experience with leading, developing and coaching team members in sales roles by leveraging sales methodology (i.e. Miller Heimann) to create an inclusive environment that drives engagement and career development.
- Understands how to impact pipeline through coaching, reporting, and actions to increase win rates at a seller and team level.
- Created diverse, inclusive culture with focus on career development
- Familiarity with & sales methodology (i.e. Miller Heiman)
- Implemented a new strategy from concept to final product
- Strong Microsoft Office Skills especially: Power BI, PPT, and Excel
- Proficiency in data analysis tools and software, such as Microsoft Excel, SQL, Tableau, or Power BI
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.