Multimedia Technician

Provide multimedia AV support for Harvard courses and events. Includes videography, setup and breakdown of equipment, urgent AV troubleshooting during classes and event support. Work will be assigned by department coordinators based on available shifts. Training on equipment, workflow and space will be provided.

Responsibilities
Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by team leaders
ssist faculty, students and staff with projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube, and other media sources
Ensure prompt and professional communications with instructors, staff and students
Take direction from staff and leaders on assignments, policies and protocols
Help coordinate multimedia technology for course and event support
Check out AV equipment and transport to and from classrooms
Set up AV equipment to begin recording classes in a timely manner before each class begins
Strike AV equipment once class has ended and check equipment back into main office
Record teaching in classrooms and labs, panning and zooming to capture instructor movement and use of writing surfaces as required
Ensure high quality audio and video recording
Help with maintenance of AV equipment
Provide availability to shift coordinators to assist with scheduling in a timely manner
Provide coverage for colleagues during absences

Basic Qualifications:

minimum of two years of college or technical school
Working knowledge of audio, video, and multimedia technologies
Working knowledge of computer hardware, software and connections to external devices
Strong customer service orientation
Excellent communication skills

Additional Qualifications:

Professional or educational background in multimedia or a technology-related field a plus
Familiarity with lavaliers, handheld mics, Shure wireless microphones, Client and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron integrated room control systems, and assistive listening systems preferred
Familiarity with projecting content from Microsoft Windows, Mac and internet media sources
bility to manage multiple tasks simultaneously and meet deadlines
n employment record of reliability and strong attendance
bility to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner

Working Conditions
Some evening and/or weekend shifts may be required

Physical Requirements
Ability to lift 50 pounds, climb ladders, and swiftly transport equipment across campus