Who we are looking for The State Street Middleware Application Infrastructure Team supports IBM MQ and Kafka suites across the Bank. The successful candidate will provide technical expertise and leadership to the Messaging Operations Team. The position requires effective communication and technical skills with a willingness to learn and implement best-in-class tools and strategies. The candidate must be willing to design and implement solutions, work on new technology projects and improve the current Messaging application stack.
What you will be responsible for As MQ Infrastructure Operations Engineer you will
- Provide Level 3+ technical support for Middleware Messaging Application Services for the State Street Corporation.
- Manage and train Operational personnel
- Effectively participate and lead ITIL processes including Incident, Problem, Change, Capacity management
- Serve as a client liaison and a point of escalation for internal and external customers
- Work with the engineering team on continuous service improvement focusing on automation and service standardization.
- Initiate and manage vulnerability remediation, patching, upgrades, and hardware life cycle to ensure we remain current with technology solutions and meet client needs.
What we value These skills will help you succeed in this role
- Experience with programming languages like Python, Ansible, Puppet, Shell
- Experience with IBM MQ Series platform on-prem and on a public cloud
- Experience with Confluent Kafka platform on-prem and on a public cloud
- Experience with Messaging products running on RHEL Linux or other Unix platform
- Experience with scripting and orchestration - Puppet / Ansible / Python / Terraform / Shell
- Some level of understanding of Kafka Messaging, IBM MQSeries, or another Messaging technology
- Experience with finding root cause for problems with applications using Kafka Messaging or another Messaging technology or with any software
- Ability to multitask, manage high-priority initiatives and coordinate the activities with Service Delivery and Engineering teams to completion.
- Ability to work in a team setting with a diverse group: operations support resources, SSC client services representatives, application and service delivery teams.
Education & Qualifications - Bachelor's degree in computer science, information technology, or related field.
- 10+ years of experience in middleware administration supporting Messaging or Kafka Systems
- Strong understanding of middleware technologies, including application servers, messaging systems, and integration platforms.
- Effective communication skills with the ability to collaborate across teams and convey technical information to non-technical stakeholders.
Salary Range: $130,000 - $212,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.