Mitigation Manager

We are looking for a Mitigation Manager who is a highly experienced mitigation professional with exceptional management skills and a passion for teaching and mentoring others. The Mitigation Division Manager is responsible for the oversight of restoration projects by coordinating the field activities of technicians and field supervisors and managing the lifecycle of jobs. The Mitigation Division Manager will exceed established standards of production performance and customer service expectations through continuous process improvement, training, and development of the production team.

Job Description:

• Primary Duties and Responsibilities:

  • Effectively train production staff to meet or exceed division targets for quality ratings, profitability, and customer satisfaction
  • Maintain sufficient production capacity through staffing, equipping, and supplying the division
  • Assist in interviewing, hiring, training, and discharging Service Technicians
  • Coordinate/Assist Project Managers with scheduling of technicians, laborers and subcontractors
  • Prepare job contracts and work with Estimators to write, review and oversee job estimates
  • Schedule jobs and maintain project efficiency
  • Monitor production efficiencies and review job costing on completed work
  • Meet or exceed division targets for Cost of Goods Sold (COGS) and Direct Labor
  • Maintain the timely and accurate flow of production reporting from field operations to administration
  • Perform production work as needed
  • Communicate with customers and conduct in-home inspections as needed
  • Oversee maintenance of equipment and vehicles