MHA Database Support

Position Details Position Information Posting date 03/14/2024 Closing date Open Until Filled Yes Position Number Position Title MHA Database Support - Dartmouth Health Members and Organizations Department this Position Reports to Associate Director of Database Management Hiring Range Minimum $50,200 Hiring Range Maximum $62,700 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Exempt Employment Category Regular Full Time Scheduled Months per Year 12 Scheduled Hours per Week 40 Schedule Location of Position Lebanon, NH 21 Lafayette Rd Remote Work Eligibility? Hybrid Is this a term position? No If yes, length of term in months. NA Is this a grant funded position? No Position Purpose To provide a broad range of Raiser's Edge database management and oversight, including data entry, data management, reporting services and systems support for Medical & Healthcare Advancement and Dartmouth Health Members and Organizations. Supports the management and maintenance of multiple philanthropic databases for Dartmouth Health Members and Organizations. Description Required Qualifications - Education and Yrs Exp Bachelors plus 3-5 years' experience or equivalent combination of education and experience Required Qualifications - Skills, Knowledge and Abilities Skills & Knowledge Export knowledge of Blackbaud Raisers Edge. High level of multi-tasking required. Ability to manage multiple data management projects, ensuring that all are completed in a timely, accurate, and consistent manner. Expert knowledge of Excel and database management. Ability to use critical thinking skills to formulate questions and get answers from users about their reporting or data entry needs. Demonstrated ability to be flexible and cooperative in a collaborative, fast paced, dynamic, and sometimes stressful environment. Good judgment, discretion, and ability to maintain confidentiality Commitment to diversity and to serving the needs of a diverse community. Brings joy to the work and a sense of humor to the workplace. Experience Data visualization experience preferred - Tableau, Power BI etc. Three to five years of relevant experience. Project management experience. Experience in developing or re-engineering work processes. Experience working with multiple end users with varying skillsets to create a variety of outputs. Education Bachelor's degree preferred. Preferred Qualifications Professional certification in Blackbaud Raiser's Edge preferred. Department Contact for Recruitment Inquiries Moira Clark Department Contact Phone Number Department Contact for Cover Letter and Title Moira Clark - Associate Director of Database Management Department Contact's Phone Number Equal Opportunity Employer Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged. Background Check Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Preferred, but not required Special Instructions to Applicants Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. Additional Instructions Quick Link Key Accountabilities Description Philanthropic Database Support for DH Members and Organizations Provides comprehensive and collaborative training, troubleshooting and process support for Blackbaud Raiser's Edge (RE) to the broad MHA office and Dartmouth Health affiliate hospitals, inclusive of additional software: Blackbaud NetCommunity, Luminate, TeamRaiser, PaperSave and SmartSheets. Use various project management tools to plan for, track, and report out project success and impediments for ongoing data integrity projects and data migration plans. Analyze need, test, and develop end-user reports and reporting systems for multiple fundraising offices. Will work closely with the Associate Director of Database Management to build a robust data visualization suite of reports to support the strategic initiatives of the fundraising office. Will provide comprehensive project management for all data and database needs. Provides onsite training and data support as needed. Percentage Of Time 40 Description Data Maintenance Responsible for the integrity of all data that goes into RE. Actively consolidates and normalizes all data to be consistent across the entire health system. Expert in RE queries, exports, reporting and mass updating tools. Able to identify data inconsistencies in the database, making corrections as necessary and performs a wide variety of data entry projects that enhance the use of the system. Receives data from multiple sources, regularly updates data in an accurate, consistent, and timely manner, including preparing import files containing biographical and employment data. Implements a system of data integrity checks that ensures the consistent entry of data into RE. Sits on the Data Governance Council as a subject matter expert. Disseminates the decisions made by the Data Governance Council to the affiliate hospitals, to ensure all data standards are consistent. Works closely with the affiliate hospitals to ensure leadership, management and employment lists are coded correctly and are current. Percentage Of Time 30 Description Reporting and Information Systems Services Using a variety of tools - RE, Crystal Reports, Microsoft Office, SmartSheets, etc. - provides a wide variety of reports to colleagues in MHA and DH affiliate hospitals. Using strong critical thinking and systems analysis skills - will work closely with end users, Advancement Administration and affiliate fundraisers to analyze system status and upgrade needs. Identifies new reporting tools, develops specifications, documents process and runs jobs. Tests generated output to ensure accuracy of results. Percentage Of Time 30 Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. Performs other duties as assigned. Supplemental Questions Required fields are indicated with an asterisk ( ). How did you learn about this employment opportunity? Current Dartmouth employee (Please specify full name below) Word of mouth Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv) email outreach Recruiter (Please specify full name or event below) abilityJOBS Chronicle of Higher Education Glassdoor Handshake HigherEdJobs Indeed Inside Higher Ed LinkedIn's Job Board RecruitMilitary Dartmouth's Job Board (searchjobs.dartmouth.edu) Other (Please specify below) If you would like to add more information to your answer, please specify here: (Open Ended Question) Documents Needed to Apply Required Documents Cover Letter Resume Optional Documents