POSITION DESCRIPTION: Responsible for monitoring assigned Adult Mental Health Programs and performing duties in monitoring and providing technical assistance in accordance with State regulations/guidelines, County policies, Evidenced-Based practices and assigned contracts between Allegheny County Department of Human Services (DHS), Office of Behavioral Health (OBH) and private agencies which provide Mental Health Services.
DUTIES AND RESPONSIBILITIES: - Responsible for ensuring mental health services are being provided according to identified guidelines.
- Provides technical assistance as needed based on established standards and processes.
- Interprets, implements, and advises behavioral health providers and individuals receiving services regarding all applicable Allegheny County policies and procedures.
- Prepares required reports.
- Participates/facilitates meetings.
- Assists in the development of policy and programmatic changes based on experience working with individuals, to enhance Allegheny County mental health services.
- Works with behavioral health providers regarding problem areas and assists in the resolution of these issues.
- Participates in State licensing reviews, provides technical assistance to service providers regarding recommendations or corrective actions plans if necessary.
- Act as liaison between provider agencies and State/County Administrations.
- Provides resources and facilitates problem resolution for complex situations.
- Monitors provider agencies OBH allocations
- Completes incident reporting follow-ups.
- Provides training as needed to behavioral health providers.
- Assist with implementing new programs and quality improvement initiatives.
- Participates in DHS/OBH committee meetings.
- Maintains confidentiality and integrity with privileged information.
- Performs other duties and participate in special projects as assigned.
SKILLS AND KNOWLEDGE: - Effective interpersonal and relationship-building skills
- Detail oriented and conscientious about the quality of work
- Must be a self-starter with the ability to work independently
- Must be able to multitask, prioritize and execute tasks in a fast-paced environment
- Must have experience working in a team environment.
- Must possess strong written and verbal communication skills.
- Must possess ability to do critical thinking.
- Must possess ability to do public speaking.
QUALIFICATIONS: - Minimum of a bachelor's degree in related field, and two (2) years previous experience working with individuals in the Behavioral Health field
- Possess Act 33 and 34 and FBI Clearances
- Have a valid Pennsylvania motor vehicle license, and access to a personal vehicle, able to travel, with most travel primarily in Allegheny County.
- Must have strong organizational skills
- Must have proficiency utilizing computer applications within Microsoft Office and data serving systems.
- Must have strong overall knowledge of Mental Health system.
- Full time position requiring 38.75 hours per week
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