Summary
The membership coordinator is responsible with assisting with the day-to-day management, oversight and quality control of the organizations association management system (AMS). This position coordinates all membership activity and is a critical resource that provides quality services to support the needs of the team and membership as the Alliance strives to implement the organizations strategic initiatives.
Essential Job Functions
The following list of duties is not exhaustive. CVSA may also outline additional responsibilities that are not included in this job description.
- Responsible for managing all membership aspects within the organizations association management system (AMS), including email distribution and mailing lists
- Responsible for managing membership revenue recognition schedules within the AMS
- Responsible for updating all areas of the organization's website relevant to membership activity
- Assist with promoting the organization and help foster partnerships with external stakeholders
- Assist with communicating with existing and potential members, sponsors and exhibitors
- Attend and support CVSA meetings and events, as required
Supervisory Responsibilities
This position will not have any direct or indirect management of other employees. This position may be responsible for selecting and overseeing external contractors and vendors who provide services related to the development and implementation of the Alliance's programs and services.
Minimum Requirements
- Bachelor's degree from an accredited college or university, or equivalent combination of education and experience
- Experience working with an AMS or client relationship management (CRM) databases and software
- Available for national and international travel
Knowledge, Skills and Abilities
- Ability to develop, plan and schedule concurrent activities
- Problem-solving skills with the ability to make sound, prudent decisions
- Ability to meet deadlines of assigned deliverables
- Ability to provide exceptional customer service to members and stakeholders
- Ability to continuously demonstrate exceptional verbal, written, listening and interpersonal skills
- Ability to develop and maintain professional internal and external relationships
- Strong organizational skills, superior attention to detail and self-motivation
- Ability to work in a fast-paced, evolving environment