Medicare Specialist

Medicare Specialist (HHS) Print Apply Medicare Specialist (HHS) Salary $18.70 Hourly Location Elkhorn, WI Job Type Casual Job Number 9 Department Health & Human Services Division Aging & Disability Resource Center Opening Date 08/19/2021 Closing Date Continuous + Description + Benefits + Questions An Equal Opportunity Employer Position Summary This position is responsible for assisting Medicare beneficiaries with enrollment issues regarding Medicare Part D, Medicare Part C (Advantage Plans) and SeniorCare by providing one-on-one counseling, enrollment assistance and post-enrollment advocacy. Also, provides outreach to the community and participates in community education. SCHEDULE Division: ADRC Days: Monday - Friday Work Hours: varies Hours Per Shift: varies Shifts Per Pay Period: varies Position FTE: 0.00 Please note: this is a casual position. There are no set hours. Flexible availability is ideal. Applications are being accepted from current County employees as well as members of the public. Essential Duties and Responsibilities This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Perform Medicare Part D drug assessments by entering consumer's drug information into the web-based Medicare Part D plan finder and providing consumer with options presented by the plan finder. Process SeniorCare or Medicaid applications including assisting the consumer with gathering consumer-specific information and/or completing the SeniorCare or Medicaid application. Perform data entry into the SHIP data base. Problem solve issues relating to Medicare Part D and SeniorCare, including looking at consumer-specific situations to determine why consumer is not receiving the full benefit from their drug plan or providing clarification to consumer on benefit of chosen drug plan. Perform outreach to clinics, pharmacies, etc. including providing pharmacies with information to share with their customers and to educate pharmacists on Medicare/Medicare Part D and how their customers can benefit (i.e. brochures, Medicare Workshop announcements, Medicare Updates, etc.). Participate in Medicare workshops by assisting with consumer education and assistance with set-up/planning as needed. Perform home visits to home bound consumers regarding SeniorCare or Medicare Part D issues, including completing a Medicare Part D drug assessment, SeniorCare application, problem solving on Medicare Part D or SeniorCare, etc. Demonstrate a commitment to county safety and risk management efforts. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree, preferably in a health and human services related field and two to three years of relevant prior experience. Proven experience in ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals as well as ability to compute rate, ratio and percent and to draw and interpret bar graphs. Knowledge of Trauma Informed Care principles is essential. Interactions and Communications Requests are answered and contacts initiated to exchange basic and/or general information. Certificates, Licenses, Registrations Valid Wisconsin driver's license. Proof of minimum liability auto insurance coverage. Decision Making This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and/or the work unit within the department and information is provided with additional research and observations which contributes to the decision making process. Thinking and Problem Solving In relation to established procedures, protocols and policies of the County, challenges in this position tend to be routine. Tools & Equipment Used Telephone Copy Machine Calculator Personal Computer/Printer FAX Machine Typewriter WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, outside weather conditions, and extreme heat. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Selection Process TO INCLUDE: Formal Walworth County Electronic Application Education & Experience Review Oral Department Interview Reference Check Background Check Post-Offer Physical Exam Drug Screen Other job related tests may be required. WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY M - Casual, Limited Term, Student Workers BARGAINING UNIT: Casual, Limited Term, Student Workers DATE: April 25, 2017 EMPLOYMENT STATUS: All employees of Walworth County are at-will employees. BASIS OF PAYMENT: Hourly. VACATION: Not eligible. SICK LEAVE: Not eligible. HOLIDAYS: Not eligible. INSURANCE: Health Insurance: Not eligible. Dental Insurance: Not eligible. Life Insurance: Not eligible. LTD Insurance: Not eligible. Vision Insurance: Not eligible. WISCONSIN RETIREMENT: Employees expected to work less than 1200 hours per year will not receive this benefit. If an employee works 1200 hours, is employed for at least one year, and is not under 20 attending high school full-time. The employee will be expected to pay the employee portion. Walworth County will pay employer required contributions pursuant to state law. Note: This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and/or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and/or Human Resources Committee. 01 Do you have a valid driver's license? + Yes + No 02 Please indicate below your highest level of education completed. + No High School Diploma/GED + High School Diploma/GED + Some College/Tech School + Associate's Degree + Bachelor's Degree + Master's Degree + Doctoral Degree 03 Please indicate what area your degree is in (i.e. Accounting, Engineering, etc). If you do not hold a degree, please put "N/A". 04 Briefly describe your relevant experience, including number of years. Required Question Agency Walworth County Address P.O. Box W. Walworth Street Elkhorn, Wisconsin, 53121 Phone Website Apply Please verify your email address Verify Email