Medical Records Specialist

The Medical Records Specialist is responsible for providing support at a specified site for the Release of Information (ROI) requests for patient medical records.

Responsibilities:

Respond to phone calls from medical and support personnel requesting medical records or patient identification to be read from the record.

Log medical record requests database

Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Scan medical records into database.

When required, respond to walk-in customers requesting ROI information and log information provided by customer into database

If necessary, respond and process requests from physician offices on a priority basis and fax information to the physician office.

Comply with site facility policies and regulations.

At specified sites, responsible for handling and recording cash payments for requests.

Escalate issues to manager that delay timely release of records.

Education and Qualifications:

High School Diploma/GED.

Previous Release of Information in the Medical Record field required.

Demonstrated proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.

Strong verbal communication skills; demonstrated success responding to customer inquiries.

Demonstrated success working in an environment that requires attention to detail.

Proven track record of dependability.

Prior work experience in Release of Information is a plus.

Knowledge of medical terminology is a plus.

Knowledge of HIPAA regulations is preferred.

INDMP

Job Type: Full-time

Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday

Ability to Relocate:
Odessa, TX 79761: Relocate before starting work (Required)

Work Location: In person