Medical Records Manager

Job Description

Medical Records Manager

The Medical Records Manager provides leadership for Salud's Medical Records Department. Overall duties include supervision of medical records staff, day-to-day operations, training, quality assurance, privacy issues, and overall maintenance and integrity of patient records. This position serves as the gatekeeper to safeguard patient records for the organization.

We offer:

Starting annual salary range - $59,357 - $68,261

Monday to Friday - 8 am to 5 pm

Comprehensive Benefits Package includes:

Medical (Includes Free Medical Services at All Salud Facilities)

Dental (Employee Discounts at All Salud Dental Facilities)

Vision

Flexible Spending Accounts

Basic Life and AD&D, Supplemental Life and AD&D

Short-Term & Long-Term Disability

Accident & Critical Illness Insurance

Employee Assistance Program

Generous vacation accrual

10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)

8 Paid accrued Sick Days per year

Retirement savings plans

Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Supervision Received:

Works under the direct supervision of the Vice President of Operations

Supervision Exercised:

Supervises the Medical Records Clerks

Specific Duties:

Serves as the custodian of records for Salud

Works as the coordinator with the contracted vendor for records services

Keeps current on Medical Records and HIPAA standards

Assists in writing, maintaining, and implementing standard operating procedures as approved by Salud

Works in conjunction with the Vice President of Operations to manage a centralized records approach, creating and coordinating training for the organization on the management of medical records

Works in conjunction with Medical Providers, Medical Assistants, Enrollment Specialists, Customer Service Associate, and all other staff to ensure that patients obtain the highest standard of integrated healthcare

Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to Salud

Maintains the paper chart tracking system, filing patient documents and records in the designated locations. Assists with carrying out planned record destruction per approved guidance and timelines

May serve as a backup at times when staffing levels are low and coverage is needed. Should be capable of performing all functions within the Medical Records Department

Performs quality control measures or audits to maintain the privacy and integrity of Salud's records

Manages medical records issues, provides follow-up on requests that are not fulfilled in a timely fashion, and troubleshoots potential problem areas

Supervises Medical Records staff. Facilitates regular meetings, team building, training, and annual evaluation along with other personnel functions

Assures that all Medical Records staff is trained correctly and implementing Salud policy and procedures

Works with Center Directors to coordinate when providers receive subpoenas and are requested to appear in court

Monitors and ensures that all eFAX documents are managed within 24 hours and all interdepartmental mailings are managed within 48 hours of receipt

Promotes professional public relations through prompt and courteous service

Maintains respect for privacy by adhering to confidentiality in all phases of work

Maintains a safe work environment and actively enforces Salud's safety procedures, ensures the staff workstations are ergonomically correct and staff follows requirements for safety practices

Follows procedures for the electronic health records system

Performs all other duties as assigned