Medical Receptionist

Benefits/Perks

3- and 4-day work weeks
Some weekends and holidays required
Full-time benefits including matching 401(k)
Flexible Scheduling
Incentive Plans
Growth Opportunities

Job Summary
Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.

Responsibilities

Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers' compensation and occupational medicine patients
Determine, collect, and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports

Qualifications

High School Diploma or GED required
Previous medical office experience preferred