Medical Office Assistant Practice Management- Behavioral Health Full-time 1st shift Monday-Friday 8am-5pm
POSITION SUMMARY:Under general supervision, performs a variety of front and back office duties related to telephone management, receiving patients, insurance/billing, room patients, electronic record management, scheduling and administrative support as necessary. Ensures that the patient visit is a well-coordinated and a friendly experience.
QUALIFICATIONS:Education, skills and experience:
- High school diploma or equivalent required.
- Previous experience in a behavioral health clinical/administrative treatment setting.
- Current BLS certification from the American Heart Association or the American Red Cross.
- Clear English communication skills, written and oral.
- Strong critical thinking skills and the ability to remain functional in high stress situations.
- Strong computer skills including EHR systems.
- Knowledge of CPT/ICD 10 coding preferred.
- Ability to remain professional when working in stressful situations.
- Ability to type twenty (30) words per minute (wpm) is required.
- Excellent communication skills and customer service skills.