Medical Laboratory Assistant

Overview The Medical Laboratory Assistant is responsible for providing clerical and patient care support, especially in regards to specimen collection and specimen processing, as assigned. May perform any of the following depending on work location: patient registration, specimen accessioning, specimen collection (including venipuncture, capillary, sweat chloride, and miscellaneous other collections), and providing clinical support by ensuring specimen preparation and processing is completed. Perform waived laboratory testing. The Medical Laboratory Assistant will be a supportive link between Nationwide Children's Hospital laboratory customers and other areas within the Laboratory. Should project a professional image through direct and indirect communication to both internal and external Nationwide Children's Hospital customers. Must be able to work independently and provide solo coverage at off site locations. Schedule: Contingent As Needed, Dayshift, Non-Benefits Eligible Location: Newark Close to Home75 S Terrace AveNewark, Ohio 43055United States Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Maintains the technical skills required in the laboratory. Including specimen accessioning, specimen preparation and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection. Maintains the computer skills required in the laboratory. Performs clerical tasks and specimen accessioning while maintaining knowledge of processing protocols and understands how to obtain basic information related to testing criteria. Maintains laboratory operations by performing equipment maintenance and other required quality control and preventive maintenance. When performing Waived laboratory testing, documents quality control, maintenance and troubleshooting appropriately. Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations. Meets the standards of patient care and performs within the policies and procedures of Nationwide Children's Hospital and the Department of Laboratory Medicine. Maintains a safe environment. Wears appropriate personal protective equipment and uses NCH Zero Hero tools. Performs and documents daily, weekly and monthly tasks on assigned work area task lists. Communicate with staff, patients, families and clients in a respectful and courteous manner. Displays a positive attitude and ability to handle conflict. Provides customer service in an efficient and effective manner to assure customer satisfaction and quality patient care. Including the ability to change manner of communication styles to adapt to various cultural differences. Addresses client concerns by researching problems and identifying resolutions, using basic troubleshooting skills. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. Adjust to change, handles interruptions and functions with changing environments/circumstances. Participates in continuing education programs. Qualifications KNOWLEDGE, SKILLS AND ABILITIES REQUIRED High school diploma or equivalent. Prefer American Society for Clinical Pathology (ASCP) certified. One to two years clinical laboratory/ medical experience and office experience. Two years of phlebotomy experience preferred. Organizational skills, multitask, attention to detail, and computer experience. Maintains and foster interpersonal relationships with internal and external customers. Presents information through oral and written communication effectively. Works efficiently and independently promoting a team environment and maintaining a cooperative and supportive atmosphere. When personal workload is light, helps others to stay productive. Demonstrates the ability to adjust to change, handle interruptions and function with changing circumstances. Demonstrate the ability to change manner of communication styles to adapt to various cultural differences. MINIMUM PHYSICAL REQUIREMENTS Ability to stand for more than 1 hour at a time, sit for more than 1 hour at a time. Good visual and auditory acuity. Full use of hands and arms. Ability to speak clearly. Ability to lift up to 30 pounds occasionally. The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet