Master Service Technician

About this Role: You will maintain supermarket refrigeration systems and self-contained temperature-controlled merchandisers. You will diagnose and repair refrigeration, heating and air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities. You will support other technicians as a resource for information and guidance. You will report to the Area Service Manager. Responsibilities: Perform routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers. Provide technical guidance, and training to Service Technicians at all levels. Diagnose refrigeration systems and perform necessary repairs resulting in 100% customer satisfaction. Repair leaks on racks or single-unit piping. Solder with copper-to-brass and copper to steel. Diagnose low air flow. Install PVC drain pipe, use temperature meters and sensors. Install blower coils. Locate refrigeration leaks. Fabricate hangers, struts, and supports. Replace any component on a rack and perform walk-in case installation. Complete necessary documentation (work tickets and time sheets). Use a hand-held computer to complete necessary customer paperwork and invoicing. Manage truck inventory in an accurate, neat and orderly manner and follow vehicle maintenance program guidelines (if applicable) Develop excellent customer relations Schedule work for other technicians. Additional responsibilities as assigned Formal Education/Experience Requirement: 10 years in the field with GED/High School Diploma OR 7 years with Degree/Certification from a Technical School Qualifications: Working knowledge of commercial refrigeration, supermarket experience is preferred. Must have a Valid Driver's License and maintain a safe driving record accordance with the Fleet Policy. Must be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period. Must have excellent verbal and written communication skills, detail orientated and highly motivated. Must have strong mechanical aptitude. Must be able to work nights and/or weekends as required. Working knowledge of commercial refrigeration, supermarket experience is preferred. Strong leadership and business acumen. EPA Certification. EPA 608 Universal Certification. Superior decision-making ability and paperwork skills. Must have excellent verbal and written communication skills, detail orientated and highly motivated. Benefits: Incentives paid twice per year Benefits first day Paid training with access to Hussmann Institute Online library Paid vacation and 12 paid holidays Excellent Medical Insurance 401K Match Tuition reimbursement (industry-related) Streamlined hiring Paid drive time (including overtime) Life Insurance Disability Insurance Dental Insurance Vision Insurance Maternity/Paternity Leave About Hussmann: Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world. Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.