Manufacturing Plant Manager

At Krispy Kreme Doughnut Corporation, we love our people, and they love our culture and the opportunities that come with being a part of Krispy Kreme. Our values are at the core of who we are, what we believe, and what brings us together as one united team. Come explore the endless opportunities in an environment where we support you and your professional success. As we grow together, we win together. Our success has always been driven by the skills and ideas of our talented and diverse team members. We value work/life balance, diversity and inclusion Everyone at Krispy Kreme is an Original. Now is the time to achieve more and take your career further with Krispy Kreme.The Plant Manager is responsible for every doughnut factory operation, including overseeing all aspects of production, sanitation, food safety, FDA compliance, maintenance, shipping and human resources. This involves developing a staff of professional employees, obtaining maximum profitability, and ensuring both customer and employee satisfaction. Additionally, this person is responsible for having a thorough understanding of production processes and maintaining a high level of quality products while maintain employee safety. HERE'S A TASTE OF WHAT YOU'LL BE DOINGSupervising all the areas of the doughnut factoryEnsuring positions are adequately staffed Ensuring that operations are run according to Krispy Kreme standardsEnsuring that employees are doing their jobs safely and correctlyPerforming tasks assigned to absent employeesSchedulingOther duties as assignedCustomer ServiceEnsuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfactionServing as a role model for customer-first behaviors according to company standardsBuilding a team of customer-focused employees through coaching and measurementHandling difficult customer situations professionallyHandling any customer complaints/concernsResponding to customer inquiries on a timely basisEnsuring all products meet Krispy Kreme quality standardsSupervisorySupervising production, sanitation, maintenance and shipping operationsEnsuring all loadout functions and delivery logistics are completed in a timely mannerEnsuring all the physical property is in good conditionProductionUnderstanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performanceUnderstanding the production process and maintaining a schedule that guarantees high quality and outputUnderstanding and implementing store quality control procedures, including standardsCoordinating production schedules to meet customer demands and minimize labor hoursInspecting, troubleshooting, and assessing any production or equipment problemsSafety and SanitationDemonstrating safety consciousness and promoting store safety, e.g. shoes, floor cones, MVR's, etc.Maintaining a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc.EquipmentOverseeing proper maintenance of production equipment, material handling equipment and all building and grounds. PersonnelDirecting and developing employees, including: recruiting, training, scheduling, safety education, supervising, dispute resolution and firingBuild a team of customer-focused employees and foster teamworkDemonstrate leadership in employee development of exempt and non-exempt staffCommunicating to store employees and enforcing all store policies, standards, and practicesLeadershipCommunicating and modeling company standards and policiesImplementing efficiently and effectively directives from store, corporate, and divisional managementDeveloping and maintaining store organization to promote efficient operationsInterfacing with corporate office personnel AccountingManaging expense budgets, including, profit and loss, pleting required corporate reporting documentation, both financial and operationalManaging company resources responsibly including, inventory controlProtecting company assetsMaintaining a resourceful budget and controlling all costs and expensesManaging financial duties such as deposits, collecting accounts receivable and properly documenting all transactionsYOUR RECIPE FOR SUCCESSHigh school required, College degree a PLUS (Operations, Supply Chain Mgmt or Engineering degree preferred)5 + years of experience in a manufacturing environment, food or packaging experience preferredKnowledgeable in Food Safety and FDA compliance requirementsExperience with sales, management, production, employee safety and customer serviceStrong communication, organizational, and leadership skillsSelf-motivated, creative, and adaptableMicrosoft Office computer proficiency