Manager Business Insights

Job Description

The Manager, Business Insights provides reporting and analytics of customer insights and how they impact the business, including regular and ad-hoc reporting.

Develops robust market insights to inform digital innovation recommendations by leveraging market research, competitive benchmarking, scenario planning, and other strategy tools

Works with colleagues in Marketing to design and conduct Primary research of patients, customers, physicians and payors and request targeted secondary research

Stay abreast of fast-moving market and competitive developments

Manager research agencies for continuous research

Responsible for Data Insight Team Program and Project Management and tracking of key project

Responsible for Data Insight team processes (strategy and budget planning and tracking, talent management, financial performance tracking, recruitment tracking)

Responsible for Cross-business governance processes (data access and usage, data protection)

Responsible for effective engagement with Finance and Talent Acquisitions

Responsible for Project, Revenue and Billing processes with other departments

Responsible for communications within the team, across broader user communities and business, plus external PR and communications management as needed