Manager Clinical Operations

R-21970 Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 4:30 PM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Facilitates and manages ongoing department operations, including quality, service, fiscal, and human resources processes. Supports and ensures that comprehensive patient care services are provided that support the integrity of the family system and patient care team. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Experience 2 years of experience in management/administration Preferred Qualifications Advanced education in business, management, or related field Professional nurse certification Experience in management in a healthcare setting Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) (check department-specific recommendation) Education Bachelor of Science in nursing Certification Summary Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact Basic Life Support (BLS) within 30 days of employment Professional Nursing Certification required upon hire or within one year of hire Knowledge, Skills, and Abilities Must possess excellent communication, organization, and interpersonal skills Team partnering Conflict resolution Problem-solving Listening Staff development Time management Physician relations Fiscal management Must be able to successfully pass the Basic Windows Skills Assessment at 80% or higher rating within 30 days of employment Job Responsibilities Clinical Behaviors Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, ALL = all ages. Maintains understanding of clinical pathophysiology as relates to improving competency and care. Acts as clinical resource for patient population in area. Maintains ability to assist with clinical care Professional Development Behaviors Attends educational opportunities of minimum 18 hours job-related education per year. Fosters professional development of others via constructive performance appraisals and professional development plans. Establishes sound Shared Leadership council structure for units of accountability. Fosters collegial relationships between team members, other departments, and medical staff members. Leadership Behaviors Demonstrates fiscal accountability in budget preparation, monthly analysis, and compliance to budget guidelines. Establishes departmental goals and leads unit to achieve them. Manages staffing effectiveness. Rounds proactively throughout unit to identify and react to escalating concerns of potential or actual conflict, seeking resolution and incorporating service recovery. Develops and maintains relationships with leadership in other departments to ensure appropriate resources are accessible for clinicians. Executes implementation plans for system and unit changes. Engages departmental leaders to achieve unit goals and projects Focuses time and attention on key retention activities. Coaches staff to improve performance. Understands My PATH program and educates Assistant Nurse Managers and staff. Quality and Evidence-Based Practice Behaviors Provides oversight for development of quality measures and quality controls for unit. Ensures compliance with all regulatory requirements, including Joint Commission. Leads unit in creation of staffing effectiveness monitors. Oversees follow-up to occurrence notification system reports. Participates in departmental assessment of national recognition data collection processes. Allocates resources to work toward care standardization and performance improvement in accordance with evidence-based practice. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 605 Big Shanty Rd NW Job Family Nursing-Management

About Children s Healthcare of Atlanta

For over 100 years, Children s Healthcare of Atlanta has depended on nurses like you to help us provide kids the specialized care they deserve. With incredible nurses on our team, Children s has continually been recognized as one of the nation s leading pediatric care providers. We ve earned the Joint Commission s (TJC) Gold Seal of Approval, have two Magnet-designated hospitals, a Pathways to Excellence-designated hospital, and three units that were awarded a silver-level Beacon Award for Excellence. We are also one of Atlanta s leading employers, and have been recognized as one of the nation s top places to work.

Nursing At Children s

At Children s, our mission is to make kids better today and healthier tomorrow. Kids are our purpose our why. But our people are our how. Our people allow us to do everything possible to make anything possible for kids. Each person brings a new perspective to our team. We embrace these differences, value every contribution and celebrate each team member s unique gifts.

Why Choose Children s

We know that nursing is more than a career. It s a calling. At Children s, we want you to rediscover all of the joys, the rewards and the challenges that made you choose nursing as your life s work. That s why we provide:

Support when you need it

As part of our team, you come first your needs, your growth, your wellness so that you can perform at your best for children and families. Children s is committed to providing you with the tools and resources you need to help you find balance and opportunity, to stay healthy and feel supported. This includes top-notch health coverage and retirement benefits, as well as extra perks like on-site fitness centers and a free concierge service.

Work that fits you

No matter your career goals and experience, we can customize a career path just for you. At Children s, you can enjoy greater flexibility so you can find work that fits your unique needs. We re proud to offer the competitive rates you deserve and the ability to maximize your compensation by defining your hours and leveraging our differentials.

Depending on your role, we may offer:

• Full-time, part-time and PRN positions

• Day, night, weekend or split weekend shifts

• Night and weekend shift differentials

• Float pool differential

• A sign-on bonus

• Relocation assistance

• Commuter differential

Opportunities for advancement

Children s is a Magnet-designated hospital, so the bar for excellence is high. We provide you resources to enhance your skills and find success, whether you re a new graduate , experienced in adult care or have worked in pediatrics. This includes on-the-job training, dedicated career coaches and educational assistance. Also, with our Shared Governance structure, we give nurses a voice in leadership decisions, and we provide opportunities to advance at the bedside through our My Nursing Career Path program.

We re growing. Come grow with us.

Our not-for-profit organization is growing to meet the needs of kids in our community for generations to come. Now more than ever, we need nurses who share our commitment to caring to join our team.

The Children s Healthcare of Atlanta System includes:

• 673 licensed beds

• Three hospitals

• Eight Urgent Care Centers

• Marcus Autism Center

• Center for Advanced Pediatrics

• Support Center for non-clinical staff

• More than 2,300 pediatric physicians representing more than 60 pediatric specialties and programs

• More than 12,700 employees

Soon, Children s will extend our reach even further with the expansion of our North Druid Hills campus . Featuring the 1.5-million-square-foot Arthur M. Blank Hospital (opening fall 2024), more than 20 acres of greenspace, as well as the Center for Advanced Pediatrics, an outpatient clinic and Support Center, this campus will allow us to further our commitment to cutting-edge research, advanced treatments and collaborative care. Thoughtfully designed from the ground up with input from all stakeholders, including nurses and patients, our new hospital is more than just a building. It is also a modern, inviting place to work and a huge leap forward in our efforts to care for Georgia s kids. There s never been a better time to join the Children s team .