Magnet Patient Experience Program Manager RN

Description

IntroductionDo you have the career opportunities as a(an) Magnet Patient Experience Program Manager RN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Mainland which is part of the nation's leading provider of healthcare services, HCA Healthcare.

BenefitsHCA Houston Healthcare Mainland, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Magnet Patient Experience Program Manager RN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise.

Job Summary and Qualifications

Responsible for oversight of the Magnet/Patient Experience Programs and innovative development and implementation of creative systems, processes, and clinical practices that improve patient care delivery.

Responsible for fostering innovation and excellence in nursing. Responsible for assuring the Magnet/Patient Experience framework and essential domains are hardwired into the organization through coordination, education and consultation with Leadership.

Leads education for staff and Magnet/Patient Experience Champions on key initiatives and Magnet principles.

Conducts gap analysis for evidence of the Magnet/Patient Experience Model components and works closely with leadership to formulate plans to close the gaps in performance.

Responsible for planning and deployment of strategies to hardwire evidence-based nursing into all areas of practice, clinical and management.

Responsible for fostering an environment of scientific inquiry through research and evidence-based practice.

Responsible for coordination and facilitation of nursing research program and related projects.

Responsible for improvement of satisfaction results across all customer groups in the organization.

Assist with managing data sets and reports related to customer satisfaction. These functions include: planning, analyzing, preparing, managing, and evaluating administrative and operational activities of customer satisfaction and related projects.

Responsible for the strategic and operational direction of educational, quality and professional development programs within the facility.

Responsible for planning, organizing, coordinating, and directing all functions of the department(s) in order to meet the stated mission, vision and values HCA Mainland.

Develop processes and outcomes, comply with hospital and corporate policy and procedures, efficiently manage finances and resources, promote teamwork and customer satisfaction, and integrate the department services into the organization's overall plan for the delivery of care and service.

What qualifications you will need:

Bachelor's degree in Nursing. BSN required

Previous experience in Magnet Programs, Practice Council leader or document preparation strongly preferred.

Previous experience in research process and evidence-based nursing practice.

Previously worked at a Magnet Recognized Hospital.

Change management and demonstrated problem-solving skills

Proficient in Microsoft Suite (Excel, Word, Outlook, PowerPoint) Working knowledge of systems/applications in hospital databases and web-based databases

, a campus of HCA Houston Healthcare Clear Lake, has been serving Texas City, Texas for more than 60 years-bringing compassionate, "patients first" care into Galveston County and the surrounding communities. Since being founded in 1952, HCA Houston Healthcare Mainland has grown from a 90-bed hospital to a 220+ bed acute care facility offering quality care with premium services. That growth is a reflection of the changing needs of our community and patients, as well as rapidly advancing medical technology. Our highly skilled staff and specialized physicians provide service excellence to all of our patients. Our services include inpatient and outpatient medical, surgical and specialty services. We are a Level IV Trauma Center and a Primary Stroke Center. Together, we offer a complete range of specialized health programs to improve the health of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Magnet Patient Experience Program Manager RN opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.