Locksmith Technician

Job Title: Locksmith Technician
Shift: Mon - Fri, 8am - 5pm
Duration: 6+ Months
Location: Brea, CA 92821

Summary:
(Locksmith) Technician provides on-site maintenance and repair services to customers within an assigned territory. In this role, you will perform intermediate level maintenance on assigned products, such as safes, locks, under-counter teller equipment, safe deposit boxes, and vaults.

" Conduct cleaning and drilling of safe deposit boxes and duplicate keys.
" Install new locks on safes and ATM s and replace lock batteries.
" Clear jams in After Hours Depositories
" Install lock and door hardware to include mechanical and electronic door locks, door closures, and emergency exit devices.
" Use various hand and power tools; occasionally using ladders

Customer Service is a key part of this role. Our technicians must be able to maintain positive interaction with the customer during a service call, customer meetings, and while conducting customer training. In addition, you will prioritize calls and act decisively on behalf of the customer from call origination to call closure.

Quals
Physical & Technical Requirements: This is a physical job, so you must have the ability to do the following:
This position is heavy on mechanical skills and organization skills to setup and keep appointments.
" Ability to lift 50 pounds and work in close quarters within and around the equipment.
" Intermediate PC skills using Microsoft Office tools and the ability to navigate through smart phone applications.
" 1 year lock, safe or vault maintenance and troubleshooting experience.
" A valid driver s license with satisfactory driving record within company-required standards.
" Travel to and from assigned territories and company facilities, including during inclement weather is essential.
" Reliable transportation during first 90 day of the apprentice program

In the Field: Every day brings something different, so Field Techs should be comfortable in a lot of different settings, for example:
" Inside banks and retail establishments
" Outside in all weather conditions, possibly for extended periods of time.
" Must function in a team environment, demonstrating the ability to receive direction from and provide assistance to other team members
" Maintain parts inventories and anticipate parts required to meet or exceed goals. Assist in inventory management for the service team
" Consistent and punctual attendance. The ability to work overtime, weekends, second shifts or participate in an on-call rotation when scheduled
" Out of the box thinkers. You must be able to work with little supervision and have the ability to apply common sense, experience, and the theory towards solving and decision making.