Licensed Vocational Nurse/MA

Job Details

Job Location
Cosmetic Laser Dermatology - San Diego, CA

Position Type
Full Time

Description

RESPONSIBILITIES:

• Assists doctors with the daily patient flow of the clinic by rooming patients in a timely manner, reducing waiting times.
• Keeps clinic workflow moving, focusing on productivity and efficiency, including ensuring exam room is set up, supporting provider productivity, reviewing chief complaint with patient prior to visit with provider and calling in medication to pharmacy.
• Performs nursing tasks, demonstrating Clinical Competency, including but not limited to administering medications correctly, setting up sterile field correctly, and performing equipment disinfection and sterilization correctly.
• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
• Communicates effectively with interdisciplinary care team and support services including physicians, Medical Assistants, Patient Coordinators and others.
• Reviews daily clinical and surgical schedule and is able to anticipate appropriately.
• Documents clinical and surgical chart notes appropriately and accurately.
• Ensures exemplary patient care and patient service is provided at all times.
• Consistently follows Policies and Procedures to ensure positive patient outcomes.
• Attends department meetings.
• Increases physician and or provider's overall patient retention.
• Phone triage in a timely and appropriate manner.
• Assist in all aspects of a clinical and surgical environment.
• Responsible for helping educate patients regarding cosmetic services recommended by the physician.
• Patient re-activation calls
• Other Duties: Completes projects, performs other duties and assumes various responsibilities as determined by management.

WORKING CONDITIONS:

Must be able to work with very minimal supervision in a normal medical and office environment with minimal exposure to dust, noise, etc., and be able to lift 25 - 50 pounds.

Qualifications

Education and Experience:

• Certified Licensed Vocational Nurse
• 2+ yrs. of Dermatology/Cosmetic back office medical experience
• Knowledge of HIPAA, OSHA, and other regulatory issues pertaining to group practice

Essential Skills and Abilities:

• Committed to executing exceptional customer service and satisfaction.
• Able to recognize and support the organization's preferences and priorities.
• Able to foster strong relationships with team members and external clients.
• Excellent listening, oral and written communication skills.
• Strong administrative and time management skills.
• Able to upsell with confidence.
• Strong problem-solving skills.
• Tactful, mature and able to interact well with diverse personalities.
• Able to exemplify professional behavior in all aspects of position.
• Able to function independently.
• Able to work as a team and support other staff members.
• Excellent organizational skills, with the ability to manage multiple responsibilities.
• Excellent writing, editing, and proofing skills.
• Excellent customer service skills
• Able to maintain confidentiality of privileged and sensitive information.
• Computer literate with proficient Microsoft Office skills
• Able to operate basic office equipment such as a phone, fax, copier, printer etc.