Primary Details Time Type: Full time
Worker Type: Employee
The Opportunity This is a highly collaborative role that supports and contributes to our QBE North America Talent Experience design practice. Leading our learning experience design, this role will be responsible for the design and development of our employee learning. This leadership role will lead two (2) instructional designers to build interactive, learning centered experiences across the business. The role will also lead global programs of work, supporting the design and delivery for our North America team members, ensuring that these experiences positively contribute to our NA organizational priorities.
Primary Responsibilities - Be responsible and accountable for the learning experience design for team members across our business, delivering learning experiences that help deliver our strategic priorities.
- Oversee delivery of learning experiences and digital learning content for team members.
- Act as a true thought partner by measuring and reporting back on results, knowledge transfer, learner reactions, engagement, and behavior change.
- Design and deliver our team member development content, aligned to our specific functional needs.
- Manage the local delivery of global initiatives in North America.
- Combine technical expertise, strategic planning, and a learner centric approach to deliver high impact learning experiences.
- Engaging in strong diagnosis of business needs to better tailor programming that delivers measurable business impact.
- Facilitate alignment between multiple projects running simultaneously, identify dependencies, change management requirements, and prioritize accordingly.
- Upkeep and maintain the quality of learning experiences by managing the inventory and catalogue of resources.
- Partner with subject matter experts across the business to design learning experiences, certifications and scaled material for continuous learning.
- Generate a culture of success and collaboration with similar roles in other Divisions of QBE and across the People function.
- Gain a broad understanding of QBE as a business, the strategy and associated key competencies required to deliver the strategy.
- Support, design, and facilitation as required of team member and leadership learning experiences.
Required Education • Bachelor's degree in Adult Learning, Organizational Psychology, Leadership or similar
Licenses/Certifications: DiSC Accredited
Adobe Creative Suite
Camtasia
Articulate
Required Experience • 15 years of global progressive experience leading learning and leadership strategic initiatives.
- Preferred Experience
- Over ten (10) years of progressive human resources experience in the areas of learning and instructional design.
- Experience leading and executing talent development initiatives, partnering with senior leaders to understand requirements and build buy in.
- Experience working with external vendors, assessment providers and content consultancies.
- Demonstrated experience in simplifying and explaining complex content effectively.
- High proficiency in authoring and editing tools, including but not limited to Articulate, Adobe Creative, SharePoint and Camtasia.
- Preferred Competencies/Skills
- Ability to apply fundamental adult learning principles and practices to needs assessment and the design of learning experiences.
- Excellent design skills in Adobe Creative, Articulate and Camtasia.
- Proficiency in learning and content management systems, preferably SharePoint and Workday Learning.
- Highly developed internal consulting, change management and project management skills.
- Well-developed teambuilding, organizational navigation, listening, and influencing skills.
- Stakeholder management and relationship building.
- Proven track record of creating innovative learning and development experiences to deliver high performance team members.
- Instructional design experience, including live, online, and hybrid approaches.
- Strong consultation and project management skills.
- Ability to blend innovative development approaches with pragmatic delivery.
- Data analysis skills to identify requirements and inform development actions.
- Strong project management skills.
- Passion for creating highly engaging, best in class learning experiences.
- Strategic mindset with a willingness to be hands on as required.
- Strong track record in delivering strategic and tactical initiatives in a fast-paced, high quality environment.
Preferred Knowledge - Deep instructional design and adult learning principles.
- Financial services industry knowledge and exposure advantageous
- Knowledge of current technical capability development approaches
- Market trends and current organizational strategies
- Talent management principles and related job analytics
- Strong business acumen
- Positive attitude and high energy
- Exceptional written and verbal communication skills
- High attention to detail and strong organizational, task and project management skills
Preferred Education Master's degree in human resources and/or related field
About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.
And our people will be at the center of our success. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.
With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
We believe this is our moment: What if it was yours too?
Your career at QBE - let's make it happen.
US Only - Travel Frequency • Occasional (approximately 5-10 trips annually)
US Only - Physical Demands • General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Job Type • Individual Contributor
Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Compensation
Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs.
Annual Salary Range: $100,000 - $150,000
AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
Annual Salary Range: $110,000 - $165,000
CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
Annual Salary Range: $125,000 - $187,000
San Francisco CA, NJ and New York City NY
Benefit Highlights
You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.
At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees . click apply for full job details