Title (Code)
(Per HR Review)
Level
(Per HR Review)
Descriptive Title
(if applicable)
Learning & Development Learning Experience Designer
FLSA Classification Per HR Review)
Exempt
Function/Department
Business Excellence
Location
(Los Angeles or Van Nuys)
Los Angeles
Summary
(Main purpose of the job, key areas of responsibility and budget responsibility if applicable.)
Reporting to the Learning & Development Manager, will be responsible for designing and developing engaging learning experiences that enhance the skills and knowledge of employees across the organization. This role will play a critical part in driving digital initiatives, fostering collaboration, and managing learning projects to support our business objectives.
By leveraging the most updated technology and innovative digital learning strategies, we aim to deliver impactful learning experiences that empower our employees to excel in their roles and drive success in our organization's mission to promote plant culture including Safety Culture, Quality Culture, and Guiding Principles, including decision-making based on Patient, Trust, Reputation, and Business.
Essential Duties and Responsibilities
(Describe the essential daily job function or list of primary responsibilities of this role that account for 75% or more of the work. Incumbent may perform other duties as assigned.) Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions/duties.)
Key Responsibilities:
Digital Learning Initiatives:
o Harness the latest advancements in learning technology to create innovative and immersive digital learning experiences that engage and inspire learners.
o Leverage virtual reality (VR), augmented reality (AR), and simulation-based learning to provide realistic and interactive training simulations for employees in pharmaceutical manufacturing.
o Explore the potential of artificial intelligence (AI) and machine learning algorithms to personalize learning content and adaptive learning paths based on individual learner preferences, competencies, and performance data.
o Implement microlearning modules to deliver on-demand, bite-sized learning content that is accessible anytime, anywhere, and on any device.
o Integrate gamification elements, such as badges, leaderboards, and rewards, to enhance learner motivation, engagement, and retention.
o Collaborate with internal IT teams to evaluate and select emerging digital learning platforms and tools that align with our organizational needs and learning objectives.
o Stay informed about emerging trends and best practices in digital learning design, user experience (UX) design, and human-computer interaction (HCI) to continuously innovate and enhance our digital learning offerings.
o Conduct usability testing and user feedback sessions to gather insights and iterate on the design of digital learning interfaces and interactions to optimize user engagement and learning outcomes.
o Ensure compliance with industry regulations and standards, such as FDA guidelines for pharmaceutical training, data privacy regulations, and accessibility standards, in the development and deployment of digital learning solutions.
Collaboration and Stakeholder Engagement:
o Collaborate with subject matter experts, instructional designers, and other stakeholders to gather learning requirements and develop targeted learning solutions.
o Foster a culture of collaboration and knowledge sharing by facilitating workshops, communities of practice, and cross-functional learning opportunities.
o Build strong relationships with key stakeholders across departments to ensure alignment of learning initiatives with business goals and priorities.
Project Management:
o Manage end-to-end learning projects, including planning, scheduling, and execution, to ensure timely delivery of high-quality learning solutions.
o Coordinate with internal and external resources, such as vendors and consultants, to support the development and implementation of learning initiatives.
o Track project progress, monitor milestones, and mitigate risks to ensure successful project outcomes.
Needs Analysis and Evaluation:
o Conduct needs assessments and performance analyses to identify learning gaps and determine the most effective learning interventions.
o Develop evaluation strategies and metrics to measure the impact and effectiveness of learning experiences and use data-driven insights to drive continuous improvement.
Qualifications
(List of
key skills, abilities, competencies, or knowledge required) Qualifications:
Proven experience in instructional design, curriculum development, and digital learning, preferably in the pharmaceutical or healthcare industry.
Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and learning management systems (LMS).
Strong project management skills with the ability to manage multiple projects simultaneously and deliver results within tight deadlines.
Excellent communication, collaboration, and stakeholder management skills.
Knowledge of adult learning principles, learning theories, and instructional design best practices.
Experience with evaluation methodologies and learning analytics is a plus.
Excellent organizational, verbal, and written communication skills.
Ability to work on multiple projects simultaneously and provide constructive feedback.
Education and/or experience
(Include educational requirements or equivalency, required years and type(s) or experience, and necessary licenses or certificates. Specify where are required and which are preferred.)
Requires Bachelor's degree in Instructional Design, Education, Learning Sciences, or a related field. Master's degree preferred. 3+ years of related experience.
Physical Demands
Working Environment
Facilitate shift delivery of training as needed (non-routine).
Must be able to work in controlled environments requiring special gowning. Will follow gowning requirements and wear protective clothing over the head, face, hands, feet, and body.
Other Job Requirements (List other job requirements, including travel, etc.)
Support Learning & Development needs at the Van Nuys location as necessary