Learning & Development

Are you passionate about unlocking the potential of team members? Join us in our mission to cultivate talent and drive growth. We are seeking a dynamic Learning and Development: Field Training Specialist to execute our learning initiatives and empower our teams to thrive in a fast-paced environment. This pivotal role will not only shape the future of our workforce but also contribute significantly to our overall success. JOB SUMMARY As a Learning and Development: Field Training Specialist, you will play a pivotal role in the success of our retail operations team by developing and executing comprehensive training programs and initiatives. Your commitment to excellence, coupled with your passion for retail and talent development, will drive excellence in our training assets, courses, solutions, processes, and programs. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Champion Learning Initiatives: Lead the charge in designing, developing, and delivering innovative learning programs that resonate with our diverse workforce. Collaborate closely with key stakeholders to understand their needs and ensure alignment with organizational goals. 2. Continuous Improvement: Be the driving force behind the evolution of our learning ecosystem. Assess the effectiveness of existing programs and processes, gathering insights to fuel continuous improvement efforts. Stay ahead of industry trends and best practices to enhance the effectiveness of our learning initiatives. 3. Data-driven Insights: Harness the power of data to measure the impact of our training efforts. Track and analyze training effectiveness metrics, providing actionable insights to drive decision-making and optimize resource allocation. 4. Engage and Inspire: Bring learning to life through dynamic and engaging delivery methods. Whether it's through our LMS, virtual classrooms, or interactive workshops, captivate audiences and inspire a culture of continuous learning and development. 5. Field-centric Approach: Understand the unique needs of our field customers and tailor training content to deliver maximum value. Leverage your expertise to align our solutions and services with field priorities, goals, and objectives, driving mutual success and satisfaction. 6. Cross-functional Collaboration: foster collaboration across departments, working closely with Sales and Operations leadership and subject matter experts to ensure relevance, accuracy and effectiveness of training content. Your ability to bridge gaps and build relationships will be instrumental in driving organizational cohesion. OUR IDEAL CANDIDATE, HAS THE FOLLOWING SKILLS 1. Learning and Development: Possesses a deep understanding of learning and development principles, backed by a track record of success in designing and developing high-impact training programs. Stays curious and continuously expands knowledge to stay ahead of the curve. Certifications, such as CPLP (Certified Professional in Learning and Performance) or CPTD (Certified professional in Talent Development) are a plus. 2. Analytical Skills: Is able to interpret data and extract insights to inform decision-making and measure the effectiveness of learning solutions. Proficiency in learning management systems and other relevant technologies is a plus. 3. Communication Skills: Communicates with clarity, confidence, and authenticity. Whether presenting to Sales and Operations Leadership or facilitating a training session, the ability to articulate ideas and engage diverse audiences will be paramount. 4. Collaboration: Thrives in a collaborative environment, building strong partnerships and influencing stakeholders at all levels. Has the ability to navigate cross-functional relationships and drive consensus will be essential to success. 5. Drive for Improvement and Excellence: Works hard to drive excellence and effectiveness. Is not satisfied with the status quo. 6. Project Management / Change Management: Experience in project management and change management is hi