Title: Lead SAP EWM Analyst
Location: Atlanta GA - On-site
Duration/Type of Job: 6 months Contract to Hire
Job Summary
Reviews, analyzes, and evaluates user needs to create system solutions that support organizational needs. Supports management in the design of processes and metrics for a functional area, leads and prioritizes activities for one or more workstreams, and provides training and guidance to junior analysts.
Major Tasks, Responsibilities, and Key Accountabilities
- Partners with internal stakeholders to define business requirements, identify improvement opportunities, troubleshoot system issues, and develop applicable solutions.
- Determines, develops, and communicates system enhancements and changes based on empirical analyses.
- Manages and executes system enhancement testing with engineering and technology teams to ensure quality, fit to ask, performance, and security compliance.
- Ensures software is successfully pushed into production environments and assists with the resolution of launch-related issues.
- Communicates with leadership regarding the status and completion of business requirements, test cases, and test execution.
- Maintains and analyzes a vendor analysis workbook to assist with the selection of new technology suppliers.
- Develops and improves internal processes to refine technologies and create organizational efficiencies.
- Leads and directs the work of junior analysts, including providing training, guidance, and feedback on projects and tasks.
Nature and Scope
- Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.
- Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.
- Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.
Job Specific Responsibilities
- Lead and mentor a team of analysts to deliver high-quality support services for SAP Warehouse Management, specifically focusing on Inbound and Outbound processes.
- Analyze, troubleshoot, and resolve complex issues within SAP WM related to Inbound and Outbound functionalities, ensuring timely and effective solutions.
- Collaborate closely with stakeholders to understand business requirements and identify improvement opportunities within Inbound and Outbound processes.
- Drive a customer-centric support mindset within the team, focusing on meeting and exceeding customer expectations in both Inbound and Outbound operations.
- Continuously learn and stay updated with emerging technologies, leveraging this knowledge to provide innovative solutions and enhance system performance.
Preferred Qualifications
- Bachelor s degree in information technology, or related field.
- 7+ years of hands-on experience in SAP Warehouse Management with a strong focus on both Inbound and Outbound processes.
- Proven track record in a technical lead or mentorship role within an SAP WM environment.
- Strong leadership skills with the ability to inspire and guide a team towards success in warehouse management support.
- Customer-centric mindset, dedication to continuous learning, and a proactive approach to problem-solving.