Lead Operations Center Technician

Who May Apply Job Opening : 54657 Open to ALL U.S. Citizens Opening Date: 4/24/2024 Closing Date: :59 pm (EST) Questions regarding this opening should be directed to Job Summary Position: Lead Operations Center Technician, GS 09 Division: Springfield Field Office Location: Springfield, IL Working Hours: 8:15 a.m. - 5:00p.m. (Hours may vary) This position is designated as "emergency." As an "emergency" employee, you may be expected to report to work during periods of adverse weather conditions or other types of emergency situations when it is announced that an "unscheduled leave policy" is in effect or that federal agencies are closed in your immediate vicinity. Salary: GS 09: $59,966.00 - $77,955.00 Full Performance level: GS 09 Number of Positions Available: 1 Duration: Full Time/Permanent Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications. Key Requirements Must be a U.S. citizen Must be able to obtain a Top Secret-SCI clearance Some travel may be required Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI) Physical Demands Most work is sedentary, but the job does require the ability to move around the office and lift and carry light items such as office files and boxes, books, copier paper, etc. Periods of high stress occur during a crisis. Mission Statement: The mission of the FBI is to protect the American People and uphold the Constitution of the United States. Major Duties: Communicates assignments, organization's strategic plan, mission, vision, and values to the team. Conducts complicated searches of various FBI database systems, other Government systems, public sources, and/or private industry systems to locate any data regarding a particular subject/topic and independently analyzes the information to compile a profile of the subject matter. Assembles, collates, and processes raw data from a variety of field reports, files, and other communications as well as Intelligence Community reports, commercial databases, interviews, and miscellaneous reference material. Prioritizes all incoming emergency and non-emergency communications identifying the appropriate level of response, determining and other critical information and notifying respondents accordingly. Maintains constant liaison with the on-scene contact for the emergency until official termination of the emergency situation or transfer of authority to the appropriate authority. Performs crisis intervention with distraught emergency callers during high-risk situations until appropriate emergency field units arrive on scene. Qualifications and Evaluations Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement. Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status. Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied. All applicants will be rated on the following Competencies: Analytic Thinking Communication Flexibility/Adaptability Information Management Leadership Problem Solving/Judgment Teaching/Mentoring/Coaching Technology Application Specialized Experience (SE): GS 09: Applicant must possess at least one (1) year of specialized experience equivalent to the GS 08 grade level. SE is defined as follows: Evaluated the significance, validity, and reliability of data for inclusion in detailed written reports
Analyzed, evaluated, and disseminated information pertaining to emergencies
Orally communicated with customers to gather pertinent information and provide guidance on emergency and non-emergency situations
Collaborated with local, state, or federal law enforcement agencies in order to ensure an appropriate response to emergency situations Education GS 09: Education may not be substituted for specialized experience at this grade level. How to Apply For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance. Required Documents To apply to this position, interested applicants must provide a complete application package by the closing date which includes: Your resume, specifically noting relevant work experience and associated start and end dates A complete assessment questionnaire Other supporting documents ( if applicable ): Notification of Personnel Action, SF-50; not applicable to current FBI employees Memorandum for Record (MFR), Please see Additional Information Most recent Performance Appraisal; not applicable to current FBI employees Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application. You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance. What to Expect Next Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process. Additional Information Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations. The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service. As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation. Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. You application will be evaluated solely on the basis of information you have submitted. If you are hired, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI. Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record): a. Percent of time worked in the particular position (cannot conflict with main duties) b. The month/year work began c. Frequency worked (i.e., daily, monthly, etc.) d. Specific duties performed Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other." Veterans' Preference If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application. Your veterans' preference entitlement will be verified by the employing agency. Nepotism Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relat