Lead Director

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Retail Pharmacy Analytics team maintains industry-leading analytical solutions to enable a roadmap that drives the technology development and innovation, while delivering high-quality and high-value solutions. This position will be reporting to the Executive Director - Patient Safety and Pharmacy Operations Analytics. The Director of Data Science, Patient Safety, will leverage their technical and product management expertise to drive our AI innovation to revolutionize the way CVS Pharmacy fills prescriptions. The candidate will drive analytical solutions and processes designed to support the dispensing of controlled across 9700+ pharmacy locations. An ideal candidate within this role will be required to lead, train, and develop a team of data scientists who will be responsible for maintaining current processes as well as fostering innovative solutions to drive continuous quality improvement within our retail business units. Prevention of patient safety events via analytically driven solutions powered by AI/ML will be the foundation of this team's purpose. This person will collaborate with business leaders and partners to help inform strategy and development, prioritization of analytic efforts, and formulation of specific workplans and projects to execute across the retail pharmacy chain. This individual must be able to effectively influence and communicate with non-technical audience using facts and well-reasoned cases. Lead initiatives to improve patient safety and innovate on professional practice solutions using both descriptive and AI/ ML techniques Leverage technology depth to engage with key leaders across the enterprise to identify new applications of artificial intelligence in patient safety topics Input business requirements from various stakeholders, lead analysis of vast amounts of data and in turn synthesize strategies and tactics to solve complex problems Conduct or coordinate appropriate testing of analytic solutions including, machine learning and artificial intelligence, to ensure results are consistent with business requirements Develop and present meaningful and insights-driven materials on analytical results with recommendations and go forward planning to guide a variety of audiences including internal stakeholders and senior leadership Develop and mentor data scientists, contribute to their learning and training agenda, knowledge sharing, and provide input on technology stack Required Qualifications 6+ years of experience leading and inspiring high-performance teams. Provides timely and periodic feedback to direct reports and holds them accountable for achieving quality results Ability to think strategically; including defining objectives, analyzing the key elements, managing budgetary implications, evaluating the risk, and developing framework to achieve success 8+ years' experience with the Software Development Lifecycle (SDLC) and agile development, including giving business requirements focused on data and analytics Strong leadership skills, strategic mindset and experience leading highly technical teams focused on deploying data and analytics solutions in healthcare Strong organizational skills. Ability to work on multiple tasks in parallel and consistently prioritize key objectives. Ability to engage with senior business stakeholders, execute level communication and influencing skills Deep experience with data modeling/analytics with SQL, Python, Tableau and/or other advanced analytical tools Highly motivated individual to work in an extremely fast paced environment both individually and with a team. Preferred Qualifications Strong analytics and data skills including solid training in statistics and data analysis, understanding of data management and visualization, ability to interpret outcomes of machine learning models Prior experience using and managing projects leveraging Cloud (Azure, GCP, ) technologies. Expert level programming skills in Python, R, TensorFlow, or other data science environment; robust data management and reporting skills, understanding of deploying machine learning models in real time production environments including cloud (Azure, AWS), Spark-based systems, etc. Excellent project management skills with ability to lead and engage in multiple projects and initiatives and appropriately, prioritize her/his own time as well as that of the direct reports, and adjust priorities as needed to meet deadlines. Highest level of attention to detail when working within legal and compliance regulations, primarily around HIPAA, patient safety work product, and attorney/client privilege while working with sensitive, confidential, and protected data. Education Bachelor's Degree required Advanced degree majoring in Statistics, Computer Science, Mathematics, or related STEM field a plus Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit We anticipate the application window for this opening will close on: 06/30/2024 CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.