Lead Clinic Coordinator

Job Description Join a world-class academic healthcare system, UChicago Medicine, as a Clinic Coordinator, Lead in the the GI Clinic. Lead clinic coordinators function as the lead employee of clerical staff in the clinic practice and are responsible for the smooth flow of clerical activity. They perform supervisory, reception and clerical duties of considerable difficulty. The job involves extensive utilization of Hospitals' systems and constant interaction with patients, physicians, and other members of the Hospitals' staff. Essential Job Functions Orients and trains new clerical staff, including clinic coordinators, appointment coordinators, and file clerks. Supervises the daily work of clerical staff, including float coordinators, assuring that all tasks related to patient visits are performed completely, efficiently, effectively, and pleasantly. Assists in the selection and assessment of clerical employees; participates in disciplinary actions as required. Assures that medical records, films, and test results are available prior to patient visits. Manages physicians' templates in automated scheduling system to ensure physician and patient satisfaction with scheduling process. Oversees discharge and billing processes, and ensures that all financial encounter information is obtained in a timely and accurate manner. Obtains authorization for treatment from managed care organization, collects referral from patients, enters into EPIC data base, and forwards original to billing for appropriate recording. May serve as point of contact for pre-certification/pre-authorization of visits and/or procedures in clinic for managed care patients. Explains self-pay ramifications to patients; directs patients to Outpatient Services staff as necessary. Required Qualifications High school graduate or equivalent. Four years related public contact experience in a healthcare setting. Successful completion of medical terminology class. Demonstrated ability to organize a demanding work load. Demonstrated ability to train effectively. Ability to type 35 wpm or to perform data entry at 4500 keystrokes per minute, and perform general office duties of filing, Xeroxing, operating printers. Knowledge of hospital information systems desirable. Familiarity with telephone and intercom systems. Ability to enter and retrieve data accurately and quickly, check work and resolve mistakes. Strong verbal, writing, and number comparison skills. Strong interpersonal skills; ability to handle a wide variety of public contacts, including conflicts, with patience, tact, courtesy, and discretion. Preferred Qualifications College degree desirable. At least one year experience as a clinic coordinator. Supervisory experience. Position Details: Job Type/FTE: Full Time (1.0 FTE) Shift: Days Unit/Department: GI CBA Code: Non-Union Must comply with UCMC's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire. Why Join Us We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion. Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and . University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual ori