Job Description:
Market Operations is globally responsible for the stability and daily IT operations for all financial trading applicationsThis position performs a 'Level 2' (L2) application support role for Cantor's Equities Algorithmic trading platform, electronic and hybrid platforms and IT Service Management (Incident, Problem, Change, and associated governance routines).
Responsibilities:
- Monitoring for and responding to technical platform and trade failures
- Manage communication for internal/external clients providing succinct, proactive updates and setting expectations through to resolution
- Technical Troubleshooting (Analyzing application log files, FIX logs, environmental issues, client connectivity issues)
- Scheduled Job support, monitoring, and configuration of scheduled jobs using Autosys and Cron
- Environmental monitoring/alerting configuration (servers, application components, market data) using Microfocus OpsBridge (formerly HP Openview) / Sitescope
- Performing new software upgrades (releasing code to the environment, performing post release health checks, )
- Building tools, automating processes, etc
Requirements/Skills:
- Operating Systems: Unix/Linux, Windows
- Problem solving / Advanced Troubleshooting
- Multi-tasking and prioritisation.
- Excellent verbal, written and in-person communication - ability to understand a business user and translate
- Experience with scripting languages such as Python, Unix Shell, Perl
- Experience with external connectivity / basic networking concepts
- Equities, Fixed Income and/or Foreign Exchange knowledge strongly preferred
- Experience with Source Code Repositories (Git, Perforce, ) and Software Release concepts and tools strongly preferred
- DB/SQL is a plus
- JIRA service desk desirable.
- Server administration desirable.
- Knowledge of FIX protocol is a plus
Lead Application Support (FIX/Trading)