Date Posted: 05/16/2024
Hiring Organization: Rose International
Position Number: 464181
Job Title: Logistics Project Professional
Job Location: Cary, NC, USA, 27511
Work Model: Onsite
Shift: 8:00 am - 5:00 pm
Employment Type: Temporary
Estimated Duration (In months): 7
Min Hourly Rate ($): 25.50
Max Hourly Rate ($): 25.50
Must Have Skills/Attributes: Billing, Customer Service, Logistics, Multitask, SAP
Job Description
Only those lawfully authorized to work in the designated country associated with the position will be considered.
Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
Required Skills and abilities:
• Technical Skills: SAP, Microsoft Office
• 5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above.
• Ability to multi-task in a fast-paced environment
• Decision making abilities
Minimum Required Education:
• Associate's degree
Preferred Education:
• Bachelor's (BS) in Supply Chain Logistics is preferred
Responsibilities:
• For all CSEs and other partners, this position provides inventory support services over the phone and online
• Managing consignment, trunk stock and tool inventory for CX Field organization
• Assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management
• Preparing and performing physical inventory activities annually as per accounting guidelines
Support Customer Administration with the following:
• Resolution of service report errors
• Reversals for incorrect billings
• Serial number error escalations as related to the installed base
Support Memphis Returns with the following:
• Resolve return processing errors/issues
• Proactively identify areas of improvement with end goal of reduced errors
• Research and follow-up with CSML for missing parts in Memphis
Physical Inventory
• Coordinate and schedule with Field Management
• Execute physical inventory activities with Field in a timely manner
• Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance
• Work closely with and follow-up with CSEs and Management for escalations and material recounts
• Follow-up with any transactions that were in error for CSE during physical inventory count
• Error handling as it relates to inventory management
• PO posting errors
• Tool order failures
• Reports and analysis as needed
Key interactions for this position would be with Customer Administration, Memphis Returns, Regional Service Managers, Customer Service Engineers, CSML, 3rd party Logistics provider (DHL), Finance, calibration provider (SIMCO), the Customer Care Center, and the Tool Center staff.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.