Lab Support Specialist

Immediate Opportunity for a Laboratory Support Specialist located in Indianapolis, IN (Onsite).

Details for the position are as follows:

Job Description:

Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients.

Responsible for maintenance, calibration, setup, and operation of lab instruments such as incubators, centrifuges, microscopes, microplate washers, etc.

Ensures quality service and operational performance within the parameters of program and delivery standards.

Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.

Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues.

Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.

Shift Schedule: Monday - Friday, 40hrs./week

Pay Rate: $20 - 25/Hour

Qualifications:

Associate Degree

Experience with laboratory equipment operation and maintenance

Experience with instruments such as incubators, centrifuges, microscopes, microplate washers, etc.

Skills in oral and written communication, and ability to multitask

Contract to Start, 90 Day Conversion based on performance

Who We Are:

The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.

Browse our website below for additional information on our company.

"We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people."