Knowledge Manager

Requisition Number: 18543 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Secret Level of Experience: Mid HI This opportunity resides with Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR), a business group within HII's Mission Technologies division. From towers to processors, we design, develop, integrate and manage the sensors, systems and other assets necessary to support integrated intelligence, surveillance and reconnaissance (ISR) operations, exploitation and analysis for the Intelligence Community, the military services, geographic and functional combatant commands and DoD agencies. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you. Summary Come join our growing team today. HII-Mission Technologies is currently seeking a skilled Knowledge Management professional to join our Knowledge Management Team in support of multiple DoD customers. The successful candidate will contribute highly complex business and system analysis, process and technology expertise, and customer engagement/outreach skills to deliver solutions to the Government stakeholder community. This position will require the team member to become knowledgeable in the customer's business operations and technology resources to provide value-add contributions that enable the customer to consistently meet their mission, goals, and objectives. The Knowledge Manager position is also a key role in connecting the Knowledge Management/Business Analysis Team to other service delivery teams supporting our DoD customers. What you will do Implements and supports Knowledge Management (KM) policies, strategies, practices and projects to accomplish the vision, mission, and strategic objectives for DoD customers
Works with individuals and organizations within the customer agency to determine KM requirements and business processes
Assesses existing and emerging capabilities to fulfill those needs, and provide recommendations to leadership for implementation
Engages, analyzes, designs, builds, tests, deploys and monitors KM initiatives
Serves as an expert KM practitioner and functional/technical agent
Identifies internal and external best practices
Assists process/functional owners to plan and implement best KM practices throughout assigned teams
Facilitates, monitors, and promotes the use and improvement of common knowledge management processes and approaches across the community
Coaches and champions online Communities of Practice (CoPs) and Communities of Interest (COI)
Implements strategies to enhance explicit and tacit knowledge production, management and sharing
Identifies and supports Subject Matter Experts (SMEs), coaches and mentors
Facilitates and trains on KM best practices
Evaluates and assists in establishing roles and responsibilities for supporting a knowledge management environment and culture
Serves as a content and broadcast facilitator for knowledge objects on portals
Assists staff ensuring content objects within websites and knowledge databases are current, relevant, iterative, non-duplicative and follow review and approval processes
Ensures that content is in compliance with DoD and IT information security standards, the organizations vision, goals and implementation plan, and approved policies and guidelines
As required, supports preparation of written materials and provides KM updates in staff meetings and training conferences, and other selected venues in order to ensure the KM program is in concert with the knowledge strategy and requirements
Prepares and presents briefings as required to promote the KM program
Responsible for developing and maintaining complex knowledge management applications designed to identify, create, represent, and distribute knowledge for reuse, awareness and learning, i.e. SharePoint, etc
Works with users to design, develop and test complex knowledge capture processes and workflows, search capabilities and measurement approaches
Uses available tools and/or web-based application development methodology to provide web-based solutions
Assists with technical user guides and other technical documentation
Maintains current knowledge of relevant technologies as assigned
Additional duties as assigned or required What we are looking for 6 years relevant experience with Bachelors in related field; 4 years relevant experience with Masters in related field; or High School Diploma or equivalent and 10 years relevant experience
Strong knowledge of web usage, administration, and project management
Ability to assess a situation and independently take action to address it Great analytical, critical thinking and problem-solving abilities Excellent presentation and negotiation skills
Strong management skills; well-organized and detail-oriented Adaptable and capable of working in fast-paced environments
Ability to run stakeholder meetings
Adept at task, schedule and deadline management
Excellent communication, presentation, and interpersonal skills
Knowledge of enterprise portals and intranets, especially Microsoft Office 365 (M365) and SharePoint Online (SPO) Services
Clearance: Must possess and maintain a Secret clearance Bonus points for 10+ years of relevant experience
Knowledge of the Software Development Life Cycle (SDLC)
Experience with Agile project management and DevOps methodologies
Experience in ServiceNow
Experience in Atlassian Jira and Confluence
Knowledge of the Department of Defense (DoD)
Physical Requirements Job performance requires adequate visual acuity and manual dexterity for meeting the requirements of the Systems Analyst discipline. Office work environment normally encountered. Why HII We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. Today's challenges are bigger than ever, and the nation needs the best of us. It's why we're focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1- for assistance. Press for HII Technical Solutions.