Kinney Homecare Customer Service Representative

Overview Scope of Responsibilities:Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities Job Responsibilities: + Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system + Verify all types of insurance and assist in creative financing when no insurance is available + Set up initial paperwork + Pre-qualify customers for reimbursement purposes + Answer phone calls in a professional manner + Project a positive first impression by greeting customers with exceptional customer care + Computer input to include new patient data and various patient updates + Unpack shipment when received and stock shelves as required. Qualifications Education: + Minimum: High School Diploma or GED Experience: + Preferred: 0-1 years previous experience in related position + Preferred: Previous Healthcare or DME experience Special Conditions of Employment + Drug test + Initial and continuous exclusion and sanction/disciplinary monitoring + Any and all additional eligibility requirements based on the specific position Compensation: $15.25 - $17.14 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. Connect With Us. (\ iframe=1&hashed=-) Job LocationsUS-NY-Potsdam Posted Date3 months ago(11/29/2023 3:19 PM) Requisition ID8 of Openings3 CategoryCustomer Service/Support LocationUS-NY-Potsdam