Jr Ops Engineer

Title: -Jr Ops Engineer

Location: Dallas, TX

JOB DESCRIPTION :

A Junior Operations Engineer is primarily involved in ensuring the smooth operation of software and systems.

This position requires a blend of technical skills and problem-solving abilities.

The engineer works on automating operational processes, enhancing system functionality, and ensuring the reliability and efficiency of software applications.

The primary role of a Junior Operations Engineer involves developing and implementing software solutions to automate and improve operational processes.

This includes writing scripts to monitor system integrations and ensure their correct functioning.

They play a crucial role in troubleshooting and resolving production issues, often collaborating with customer support teams to address technical queries.

Additionally, they conduct thorough root cause analyses of production errors, recommending improvements to reduce future occurrences and enhance user experience.

This role requires a proactive approach to maintaining system health and efficiency, often involving collaboration with various teams to ensure optimal performance of the software and systems.

Junior Operations Engineer responsibilities include:

Developing software for automating operational needs

Creating scripts for monitoring and verifying system integrations

Investigating and resolving production issues

Performing root cause analysis for production errors

Responsibilities

Develop software to automate operational needs of customers

Develop scripts for monitoring and verifying end-to-end operation of integrations

Instance Management

Investigate and resolve production issues or recommend solutions

Respond to technical customer questions escalated by the Customer Support team

Perform root cause analysis for production issues/errors and recommend changes to application

Requirements and skills

1 to 2 years of experience as a software developer in Java programming language

Working knowledge of databases, SQL, and Python (or willingness to learn)

B.S. in Computer Science or related engineering field with software experience

Excellent communication skills

Diligent, rigorous, and quality-focused

Exceptional collaboration skills

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.