JDE Manufacturing Techno

Hi Professional,

I hope you are doing great.

Our client has an immediate position as a JDE Manufacturing Functional/Techno-Functional, for a contract position.

Below are the details of the requirements.

Job Details:
Role: JDE Manufacturing Techno-Functional
Contract: 18 Months.
Experience: 8+ years.
Location: Franklin Lakes, NJ - Day 1 onsite.

Job Description:
1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct.
2. Resource having techno-functional skills to support issues is desirable.
3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay, and Labelling solutions, Oracle APS, etc is desirable
4. Ability to understand highly customized Manufacturing Accounting process General Support

Responsibilities:
5. Application testing for all system changes and projects.
6. Knowledge transfer and other support-related activities.
7. Second-level support for the resolution of service requests.
8. Second-level support for the resolution of system defects
9. Key involvement in the resolution of high-severity user issues and system defects
10. Review and approve root cause analysis, workarounds, and support
11. Documentation prepared by Support analysts
12. Provide guidance and expertise to Support analysts in resolving very complex issues.
13. Interact with Business users throughout the lifecycle of the support call from initiation to closure.
14. Resolving all JDE level 2 Application Support calls logged through the Help desk
15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues.
16. Own the support tickets pertaining to their respective Modules till closure.
17. Provide On-call support after business hours for high-severity issues.
18. Experience in working on JDE projects with onsite-offshore models for Application Development and support.

(1.) To monitor occurrences of new software releases, support packs, and kernel upgrades and how these affect the application and users.
(2.) To perform troubleshooting at the ERP and database level
(3.) To train and transfer knowledge to the team members
(4.) To administer ERP in the production environment
(5.) To manage database optimization, backup and recovery