Title: IT Support Technician (Contract)- Job Location: Augusta, ME/Hybrid Remote
Job Description:
Our client located in Augusta, ME has an immediate need for a IT Support Technician to join their team. The IT Support Technician will perform a full range of computer administration functions with minimal direction and/or technical support.
Responsibilities
- The individual will uninstall, repair, or update software and operating systems.
- The individual will perform advanced troubleshooting and remediation via remote support.
- Vendor technical liaison functions may be required.
- Provide desktop computer support.
- Install application updates.
- Troubleshoot and remediate Operating System update failures.
- Remove unsupported or vulnerable software from end users' computers.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Understand the installation of software patches and upgrades.
- Understand the use of remote technology and commands.
- Communicate accurate and useful status updates.
- Attend and participate in team meetings.
- Ability to work in a team environment.
Required
- Bachelor s degree in IT preferred
- Knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms
- Experience in IT support and customer service
- Experience with IT product installs and troubleshooting
About Delphi-US
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering and Professional Staffing services for organizations from Main Street to Wall Street. Our mission is simple: To connect great people to great companies. We accomplish this with a proprietary skill-based and cultural matching process that results in higher qualified submissions along with increased interviews and offer rates. You ll find our team is friendly, professional and ready to advocate on your behalf, armed with industry trends, and a dedication to client expectations.