IT Support Technician

Arcade, New York

Salary Details: $50000.00 - 70000.00 a year

CPS Recruitment
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IT Support Technician / Systems Administrator


Our client in the Arcade, NY area is seeking a IT Support Technician / Systems Administrator. to assist with ongoing IT projects and service internal staff with technological related issues. IT Support Technician / Systems Administrator responsibilities include managing help desk tickets, documenting staff interactions, and handling any technological related issues that may arise on the day-to-day basis.
Salary Range: $50,000-$70,000 annually depending on experience
Responsibilities and Duties:

  • Provide day-to-day technical support to end-users, including troubleshooting hardware and software issues.
  • Install, configure, and maintain desktops, laptops, and other IT equipment.
  • Collaborate with other IT team members to manage and maintain servers, networks, and other infrastructure components.
  • Assist in the planning and implementation of IT projects.
  • Document IT processes, configurations, and troubleshooting steps.
  • Stay informed about the latest technology trends and provide recommendations for continuous improvement.
  • Manage user accounts, permissions, and access levels.
  • Manage various software systems.

Qualifications:

  • Proven experience as an IT Support Technician or Systems Administrator.
  • Strong knowledge of Windows operating systems.
  • Familiarity with networking protocols and technologies.
  • Solid understanding of IT security best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Education:
    • Bachelor s degree in Information Technology, Computer Science, or a related field is preferred.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Windows Server, etc.) are a plus.

Benefits:

  • Full Time Position
  • Monday - Friday 8:15am - 5pm
  • Competitive Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Holidays
  • Paid Vacation
  • 401K with Company Contribution

To apply for this role, please submit your resume to today.

CPS Recruitment is an EOE

IT Support Technician - Systems Analyst
Date Posted: 18 May 2024
Job Expired - Click here to search for similar jobs