IT Support Specialist

REQUIRED/EXPECTED:

• Bachelor s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support required.
• Excellent communication and interpersonal skills required.
• Background must demonstrate the ability to take ownership in troubleshooting and solving Client System related issues.
• Must demonstrate the ability to operate effectively within a complex, dynamic environment.
• Demonstrate the ability to perform testing, implementation, and documentation for projects.
• Strong analytical skills, self-motivation and customer focus.
• TCP/IP & DNS experience expected.
• Experience troubleshooting & resolving help desk requests expected.
• Experience troubleshooting network connectivity and cabling issues expected.
• Experience installing, configuring, and maintaining client hardware and software expected.