Summary/Objective
The IT Support Analyst will be responsible for providing technical support including incidents and requests, hardware deployment, inventory, and asset management. The technician will provide support for computers and applications relating to IT Support and Infrastructure for all company users. The technician's goals are to ensure all Service Level Agreements (SLAs) are met and upheld. The IT Support Analyst has regular communication with C-Level executives as well as senior management. This position is based in our Indianapolis, IN office.