IT Specialist

Duties Serves as primary network administrator for one or more Local Area Networks. Provides technical advice and training for application and equipment implementation. Diagnoses system failures to isolate the source of the problem. Serves as the senior IT Specialist for a DCMA hub site. Resolves end-user problems on a variety of IT systems, including telecommunications, computer hardware, and software applications. Requirements Conditions of Employment Must be a U.S. citizen Security Requirements: Special-Sensitive (SS)/Sensitive Compartmented Information Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. Qualifications To qualify for a IT Specialist (NETWORK/CUSTSPT) your resume and supporting documentation must support: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled. Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including minimum qualifications by the cut-off/closing date of the announcement. Creditable specialized experience includes: Experience serving as a primary network administrator for one or more Local Area Networks. Experience as the technical advisor for all aspects of information technology efforts to include project management; Provides analysis of applications and equipment implementation and utilization. Trains personnel in software/hardware equipment, applications, and telecommunications/network services. Provides technical guidance and support to other IT specialists within the agency. Resolves unusual, precedent-setting, complex problems. Diagnoses system failures to isolate the source of problems between equipment, systems software, and application programs. Recommends and implements redesign changes. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: Tour of Duty: 1st Shift FLSA: Exempt Bargaining Unit: No If selected for an interview, you may be required to provide your last three performance appraisals to the panel. Selectee may be required to serve a trial/probationary period. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Please follow all instructions carefully. Errors or omissions may affect your eligibility and/or score. Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through OPM's Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Required documents for submission vary based on the authority you are using to apply (e.g., applying as a veteran, a current permanent Federal employee, a reinstatement, etc). Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. The following documents are REQUIRED: 1. Your resume: Must include your name and contact information, dates of employment and duties performed. If multiple resumes are submitted, only the last resume submitted will be reviewed for the qualifications and referred for selection consideration if eligible. IMPORTANT NOTE: Ensure that your resume does not contain any specialized characters, fonts, typefaces or formatting (e.g. tables, macros, etc.). It is also recommended that you convert/save your resume as a PDF prior to attaching to your application. To ensure full credit for time worked regarding qualifications determinations your resume must include your work schedule. You are strongly encouraged to ensure your resume contains the number of hours worked per week and the specific dates of employment (i.e.,"40 hrs per week; 1/15/2020 - 1/14/2022" or "30 hrs per week; 1/15/2020 - Present"). Applying for a Federal job requires more information than applying for a job in the private sector. Learn more about creating a suitable resume by reading What to include , viewing the Resume Writing video and using the USAJOBS Resume Builder . In addition to information identified in What to Include, provide pay plan-series-grade for Federal civilian positions, when applicable, and be sure your resume is complete. PLEASE REVIEW THE LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility: Supporting Documents If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above. To preview the questio