IT Specialist

Summary You will serve as an IT SPECIALIST (SYSANALYSIS/DATAMGT) in the Command Information Office of NAVAL FAC ENGR CMD EUROPE SW ASIA. Duties You will apply analytical processes to the planning, design and implementation of existing, new and improved information systems and applications to meet the business requirements of the organization. You will develop functional requirements, and develop process specifications and wireframes or user modeling diagrams to convey the business requirements. You will provide internal management consultancy services to business leaders, business units and lines of business. You will develop and present briefings to peers, upper management, and business line leader staffs on complex IT issues, project status, and recommended course of action. You will conduct feasibility studies and trade-off analyses and prepare business cases for the application of IT solutions. You will collaborate with key organizational stakeholders and enterprise and solution architects to define a strategic plan for leveraging the customer's business architecture. You will serve as a data manager or administrator for maintaining the operational state of datasets assigned to the local activity. You will design and create data queries to understand data quality and conduct analysis activities to ensure the completeness and accuracy of the results. Requirements Conditions of Employment Must be a US Citizen. Must be determined suitable for federal employment. Must participate in the direct deposit pay program. New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement. This is an overseas position. You will be subject to and must be able to satisfy the overseas requirements of the 26Jul12 DODI 1400.25 V1230: This position may require travel to places within and outside the contiguous United States which could include remote or isolated sites. You may be required to travel on military and commercial aircraft for extended periods of time. If eligible for permanent change of station, the appointee will be required to sign a transportation agreement to establish a Government time in service requirement of 12 months. Must be able to obtain and maintain a U.S. Passport. May be required to obtain a VISA dependent on the overseas country's laws/regulations. You will be required to sign the Statement of Understanding for Overseas Employment acknowledging receipt and understanding of the statement of living and working conditions for this location. Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. Males born after 12-31-59 must be registered for Selective Service. You will be required to obtain and maintain a current valid United States driver's license. You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. This is a Cyberspace Workforce position, work role code Technical Support Specialist code 411 the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies. This position is covered under the Defense Acquisition Workforce Improvement Act (DAWIA). Certification in the Acquisition Functional Area and category assigned to the position is required within established category timeframes. You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases. Qualifications Your resume must demonstrate one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Consult with customers to define functional requirements, which will be used to support the software development lifecycle.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Develop process specifications and wireframes or user modeling diagrams to convey the business requirements.
3.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Determine which information systems products or services with customers to define project scope, requirements, and deliverables.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Monitoring multiple datasets in the Enterprise Data Warehouse (EDW) to support local Facilities Engineering Command (FEC) procedures. In addition, your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:
1) Providing technical support on a variety of applications, operating systems, protocols and equipment as well as methods and practices for troubleshooting, adjusting, modifying and improving IT systems;
2) Interpreting and explaining IT guidance and policies to ensure appropriate action is taken to address or elevate critical issues;
3) Performing business process re-engineering to evaluate risk and recommend new technologies to work within the enterprise IT architecture; and
4) Demonstrating skill in the operation of a wide range of computer hardware, COTS, and applications software, particularly PC and LAN-based systems and ability to install/troubleshoot hardware and software components. Additional qualification information can be found from the following Office of Personnel Management website: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education No minimum education requirements. Additional information: Defense Acquisition Workforce Improvement Act (DAWIA): This is a Defense Acquisition Workforce Improvement Act (DAWIA) position. The employee must be able to achieve Level II certification in the IT Career Field and meet the subsequent requirements for Continuous Learning Points (CLPs). The incumbent must be certified Level II in the IT career field within 24 months of entering the position. Cybersecurity:
This position has been designated as a Cyber IT/Cybersecurity Workforce (CSWF) position in specialty area, Technical Support Specialist, code 411 and as a condition of employment, incumbents of the position are required to comply with DON Cyber IT/CSWF Program Requirements of SECNAV M-5239.2, which include:
- Earn and maintain appropriate credentials from the Cyber IT/CSWF Qualification Matrix (described in SECNAV 5-5239.2) associated with the specialty area and level commensurate with the scope of major assigned duties for the position to which you are assigned, and:
- Participate in a continuous learning program as described in SECNAVINST 1543.2. A minimum of 20 hours of Cyber IT/CWSF related continuous learning annually documented in a current individual development plan signed by both the incumbent and supervisor. NATO SOFA Statement: If you are a dual citizen, please identify the countries of citizenship. The NATO Status of Forces Agreement prohibits employment in the U.S. Civilian Component in a host nation of any person who holds dual citizenship of the U.S. and the host nation. For example: A person who holds both Italian and U.S. citizenship may not be employed in the U.S. Civilian Component in Italy; however, that person is not prohibited by the NATO Status of Forces Agreement from employment in the U.S . click apply for full job details