IT Specialist

Duties DIA employs a variety of professionals who serve throughout the workforce to ensure successful operations. To view this position's duties, click Vacancies to be directed to DIA's online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the "Advanced Search" link and enter in the 6-digit Job Opening ID number in the "Job Opening ID" field. Requirements Conditions of Employment - U.S. Citizenship - Drug Test - Security Investigation All applicants must be U.S. citizens and are subject to a thorough background inquiry. Qualifications ASSESSMENT FACTORS 1. Leads efforts through the successful delivery of a change in the IT product, service, and/or process to meet customer and mission needs.
2. Determines the appropriate strategy for planning, developing, implementing, operationalizing, and/or maintaining the current and future IT systems to support mission requirements.
3. Manages the customer's core IT requirements and/or challenge with potential solutions based on an expert knowledge of the customer's requirements.
4. Plans, installs, configures, monitors, troubleshoots, and repairs enterprise systems for global customer support services.
5. Anticipates problems and obstacles associated with moderately complex projects and proactively develop creative solutions to address them prior to implementation. HIGHLY DESIRED SKILLS 1. Operating and Maintaining DELL/EMC Storage Systems.
2. Operating and Maintaining NetApp Storage Systems.
3. Operating and Maintaining Veritas/Avamar Backup Solutions. POSITION REQUIREMENTS All Applicants must meet the following minimum qualification requirements in order to be considered for this position: Requirements may be met either through Education and/or Experience and/or a combination of both. Education: All academic degrees and coursework must be from accredited or pre-accredited institutions. The coursework must be either undergraduate or graduate and must include a minimum of 24 semester hours in one, or a combination of the following: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management. Level/Education: GG-07 : One (1) full year of graduate level education; or Bachelor's degree with superior academic achievement GG-09: Master's degree or equivalent graduate degree; OR two (2) full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GG-11 and above: Ph.D or equivalent doctoral degree; OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree Experience
• Must be IT-related (paid or unpaid);

• May have involved the completion of specific and intensive training (for example, IT certification);

• Should have equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and should have been gained in the same or related field as the work of the position being filled;

• Should have been gained in the IT field or through the performance of work where the primary concern was IT;
• Should consist of at least one year at a level equivalent to the next lower GG level; And
• Must have demonstrated each of the following four competencies: 1. Attention to detail: thorough when performing work and conscientious about attending to detail;
2. Customer Service: works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations, knows about available products and services and is committed to providing quality products and services;
3. Oral Communication: effectively expresses information, takes into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues and responds appropriately;
4. Problem Solving: identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives and makes appropriate recommendations. and Specialized Experience Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Additional information DIA positions are Defense Civilian Intelligence Personnel System (DCIPS) positions in the Excepted Service under 10 U.S.C. 1601. All applicants must be U.S. citizens at the time of application. Applicants must meet the agency's conditions of employment, to include, but not limited to, satisfactory completion of an initial special background investigation and periodic reinvestigation, completion of any required medical examination and physical requirements, completion of any required personal interviews, favorable completion of any required initial or aperiodic polygraph examinations, completion of any required drug test, satisfactory completion of a two-year Defense Civilian Intelligence Personnel System trial period, and completion of a civilian mobility agreement. All employees are required to sign an agreement not to disclose, in any fashion, classified information to unauthorized persons. All civilian employees are required to participate in the DoD Direct Deposit/Electronic Fund Transfer of Pay (DD/EFT) Program. DIA employees and applicants for employment are protected by federal laws, from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. Veterans who are preference-eligible or who have been separated from the armed forces under honorable conditions are encouraged to apply. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Please visit our web site, . Under the "Careers" heading on our web site, you will find a listing of benefits available to DIA employees. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify for this position, your application must include sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position to which you are applying. To view this position's requirements, click Vacancies to be directed to DIA's online application system. Please make note of the position title and 6-digit Job Opening ID number to which you are interested. You can scroll to the bottom of the page to locate the announcement or click on the "Advanced Search" link and enter in the 6-digit Job Opening ID number in the "Job Opening ID" field. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Please visit our web site, . Under the "Careers" heading on our web site, you will find a listing of benefits available to DIA employees. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Please see instructions within the on-line application for this vacancy announcement on the DIA web-site, . If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education . Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply How Do I Apply HOW DO I APPLY? Unless specified within the vacancy announcement, you must complete and submit your job application electronically, using DIA's online job tool. Go to: . Click the link to "Search and Apply for Jobs" or click the link to "Careers" > "Vacancies." Your first visit? Click "New User" to setup your account. Click "Search" to view Vacancy Announcements for opportunities that interest you. Save as a Favorite or select the Job Opening to Apply. At the top of the "Job Search" page, click "My Favorite Jobs" to view each announcement . click apply for full job details