Able and willing to assist in various office tasks as needed by management, but will be responsible for these specific tasks:
- General in-house IT
- Maintains and updates Google Sheets
- Assists in developing new Inventory Tracking program.
- High-level knowledge of commonly used software, hardware and applications
- Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
- Demonstrated written communication skills to create useful support logs
- Analytical and problem-solving skills to troubleshoot and diagnose issues
- Time management skills to provide updates and fixes within a promised time frame
- Multitasking skills to assist multiple employees at once
- Observational skills to recognize warning signs that indicate potential problems
- Customer service skills to interact professionally and positively with employees and coworkers