A financial services company in Missouri is currently seeking a new IT Operations Center Analyst to join their team in a Remote capacity. In this role, the IT Operations Center Analyst will be re responsible for system monitoring & operations, capacity & performance monitoring & management, and supporting implementations, upgrades, and patching for all database environments.
About the Opportunity:
- Assignment Length: 6 months
- Shift: Nights (3rd shift)
- Hours: 11pm to 8am (CST)
Responsibilities:
The IT Operations Center Analyst (Remote) will:
- Translate functionality requests from business leaders and Senior Management into technology solutions
- Make recommendations for system modifications to optimize performance and reduce user problems
- Liaise with Developers, Application Support, Infrastructure, and Security teams
- Interact with equipment vendors and service providers to stay updated on technologies
- Monitor data center operations, backups, and nightly batch processes, addressing issues as they arise
- Provide expert technical support over the phone
- Manage technical domains, ensuring supportability and upgrade paths
- Develop and document local policies and standards
- Manage multiple projects simultaneously from start to finish
- Lead problem resolution, providing clarified documentation for technical staff
- Participate in rotational on-call responsibilities and occasional travel
Qualifications:
- 2+ years of experience in an Information Technology and/or Datacenter Operations role/setting
- Bachelor's Degree in Computer Science, Information Technology, and/or a related field
- Experience with monitoring tools like Solarwinds or SCCM
- Experience scheduling and managing backups
- Familiarity with job scheduling and Workload automation software
- Strong knowledge of SQL, including DML, DDL, and DCL commands
- Intermediate knowledge of Windows Server
- Basic Linux shell scripting knowledge
- Basic understanding of MS Office, Active Directory, and Windows networking
- General knowledge of computer hardware, software, and peripherals
Desirable:
- Experience with MS SQL Power BI, PostgreSQL, NoSQL
- Data Warehouse experience
- Application Server experience with Oracle WebLogic, IBM Websphere, or Apache Tomcat