I. General Summary: The Infrastructure team member will maintain and enforce TBA's IT standards for server and storage technologies. Primary responsibilities will be to manage, support, and maintain the server infrastructure along with our diverse infrastructure team. This team member will also be responsible to monitor external vendor performance for implementations and support of TBA above stated infrastructure items.
II. Essential Job Functions:
A. Install, configure, and maintain Linux and Windows based operating systems and related software.
B. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of Linux and Windows based infrastructure.
C. Collaborate with cross-functional teams to design and implement Linux and Windows based solutions to meet business needs.
D. Implement and maintain security measures to protect Windows/Linux systems from unauthorized access and ensure compliance with industry regulations.
E. Assist with supporting mix of 380+ virtual and physical servers in remote locations and corporate office.
F. Provide support for Storage Area Network (SAN) components, such as Dell Powerstore and Pure storage solutions.
G. Assist with maintaining/issuing server and SSL certificates
H. Set up and optimize certificate authorities
I. Assist with administration in regards to our Commvault Backup systems.
J. Work with hardware vendors to provide support for issues, upgrades, and maintenance
K. Provide support, maintenance, security and planning for multiple Active Directory domains which support 4000 users distributed across North and South America.
L. Assist with maintaining DNS, DHCP, print/file serving, group policy and domain trusts
M. Work with all IT team members to develop technology roadmaps showing how to move from current condition to future vision
N. Provide technical input and feedback to IT projects while conforming to IT standards and best practices.
O. Participate in proof of concepts to assist in defining technology direction and enabling business strategy.
P. Establish, implement, and ensure compliance of TBA IT Security policies in accordance with TBJ corporate guidelines.
Q. Assist with asset management, including maintenance of component inventory and life cycle management
R. Work with IT Management to ensure all activities are consistent with established TBA IT standards and expectations.
S. Work with Engineering, Business, and IT communities throughout the TBA Group Companies to identify opportunities for improvements to existing processes.
T. Maintain a positive working relationship with customer users, IT technical staff, and business/functional staff at all TBA affiliated companies.
III. Minimum Qualifications/Requirements:
Education:
Bachelor's degree in Information Technology, Information Systems, or related field required, or equivalent combination of education and relevant experience.
Experience:
Greater than six (6) years of relevant experience and academic preparation, or 11 years of relevant experience required.
Personal/Technical Skills:
Ability to develop technology roadmaps and standards.
Strong attention to detail.
Good problem solving skills.
Hands-on, self-starter with a strong work ethic.
Strong organization, planning, and analytical skills.
Ability to perform responsibilities with minimal supervision.
Able to work in a fast paced, multicultural work environment.
Ability to communicate and work well with all levels of the organization.
Ability to function both independently and with good judgment in a team environment.
Skill in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
Language Skills:
Ability to clearly and concisely communicate complex information in verbal and written English.
Japanese and/or Spanish would be helpful.
Computer/Software:
Deep working knowledge Windows OS .
Deep working knowledge of Redhat or equivalent Linux OS.
Knowledge of Commvault Backup systems or equivalent.
Knowledge and experience managing Active Directory.
Working knowledge of ESX and VMWare tools and environments.
Solid working knowledge and demonstrated intermediate level experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS Access, MS PowerPoint, Outlook, Internet, etc.).
Prior experience with storage systems including SAN technology (Dell / Pure).
IV. Work Environment/Conditions:
Office: Open Office Environment, moderate noise level.
Plant: N/A
Travel: Must be willing to travel up to 10% of the time.
V. Physical Demands: While performing the duties of this job, the team member is required to talk, see, and hear. The team member must be capable of walking, sitting, and standing for extended periods of time. May be occasionally required to lift up to 30 pounds. Ability to sit and work on a computer for extensive periods of time is required.
Disclaimer: This job description is intended to identify the general nature and level of work performed by team members within this classification, as well as certain essential job functions. It is not intended, and should not be interpreted, as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. To qualify for this job, however, a team member must be able to perform its essential functions with or without reasonable accommodation. Under no circumstances may this job description be construed as altering the at-will nature of the employment relationship between TBA and any team member.
EOE