IT Infrastructure Engineer

Role: IT Infrastructure Engineer

Location: East Syracuse, NY 13057

Duration: 12 months

This position requires employee presence, on site 50-100%. This position is a team & project-based position that will require occasional shift work, weekends, and holidays.

This position requires
Responsibilities:

Looking for an Infrastructure Engineer to join our Digital Plant (DP) team. Client is a biological Contract Development Manufacturing Organization (CDMO) located in Syracuse, NY. The Infrastructure Engineer would be responsible for ongoing support and maintenance of our current server hosting infrastructure along with development and expansion of systems moving forward. The person in this role is responsible for designing, deploying, maintaining, upgrading, and securing servers with all their software and hardware components. The Infrastructure Engineer will design highly available and safe infrastructure solutions to ensure uninterrupted manufacturing operations.

Manage Windows updates, assist with Exchange Management console

Manage IT Datacenter, Physical and Virtualized Servers, Virtualization Clustering, and SANs

Responsible/Accountable for server/application builds and qualifications for manufacturing applications

Maintain all system backups and participate in Disaster Recovery planning and execution

Analyze, troubleshoot, and remediate server hardware/system related issues

Support existing systems - proactively manage and maintain multiple systems to ensure performance and availability

Work independently on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions

Provide Level 3 support to users

Provide off-hours support on a rotating basis as needed

Collaborate with partners and customers to identify, scope, plan and execute digital modernization and asset life cycle management activities

Provides ownership and accountability for Asset Life Cycle Management within ServiceNow

Partners with vendors to support site Building Automation Systems Infrastructure

Owns Active Directory, Time synchronization with NTP, Network Domain and Domain Controllers in Windows environment

Install, configure, and troubleshoot computerized systems in the Manufacturing areas. Work closely with IT Specialists, Engineering, Quality Assurance, and Validation teams in assessment, recommendation and implementation of computerized system applications that supports site Business and Manufacturing processes

Qualifications:

Strong problem-solving skills, firm understanding of how to properly troubleshoot problems with as minimal client impact as possible

Excellent project management, verbal communication, documentation, and technical writing skills

Strong technical problem-solving abilities, written and verbal communication skills

Demonstrated success of leading effectively in a complex matrix project team environment

Team player with an emphasis on both knowledge sharing and learning

Knowledge of Windows Operating System, Domains, and Group Policies

Experience and/or substantial understanding of industrial IT Datacenter, Physical and Virtualized Servers, Virtualization Clustering, and SANs

Skilled in Active Directory, Time synchronization with NTP, Network Domain, Domain Controllers, and Databases

Ability to work in a diverse work environment, manage multiple priorities, and at times, be self-directed

Familiar with cyber security best practices and industry-standard tools

Experience with VPN, Routers, and Routing Protocols

Perform in depth systems analysis on a multitude of technology devices, operating systems and software

Ability to document, create, analyze and test computer systems, programs, and software

In-depth, advanced understanding of the AWS/Azure ecosystem and technologies and how to apply them in reliable and efficient means are a strong plus

Hands-on experience with Cisco appliances, ability to work within the CLI, are a strong plus

Experience and understanding of the Linux operation system a major plus

Prefer a minimum of 3-5 years high level, real world IT experience

AWS Solutions Architect Certification or similar

Cisco CCNA or similar